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Applied AI Engineer, Internal Systems

Minerva New York, NY

New York, NY

Today

$211k - $236k/yr Full time Ai Agent Engineering Artificial Intelligence Llm Automation

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Job Description

Minerva is seeking an Applied AI Engineer to build and operate internal AI systems as a forward-deployed internal AI operations engineer. This role owns the company’s knowledge agent, automates core operating processes, and establishes guardrails while partnering closely with engineering and reporting to the COO.

Responsibilities

Own the company’s knowledge agent, including ongoing operation and improvements.
Automate the processes that run the company by translating workflows into reliable agent-powered systems.
Run the skill library used across the agent ecosystem.
Own the source of truth supporting internal operations and agent outcomes.
Build the foundations under operating dashboards, including metrics, controls, and board reporting that are currently assembled manually from multiple systems.
Put guardrails in place first to ensure safe operation of automated processes.
Sit with your users to understand workflows and validate adoption.
Measure adoption to track usage and impact across teams.

Required Qualifications

Experience shipping agents or automations that coworkers use weekly, with clear evidence of usage and impact (for example, who stopped doing which tasks and how many hours were recovered).
Production Python or TypeScript, with LLMs wired into real APIs.
Comfort working with OAuth scopes, webhooks, and scheduled jobs, including understanding common failure modes.
Ability to understand how a company runs and to communicate with stakeholders such as a recruiter, controller, and security auditor, improving the process before automating it.
A controls mindset, including deciding approval flows and determining what happens when an agent is wrong.
Up-to-date awareness of recent AI tooling shipped to production, including experience demonstrating your own setup.
Clear writing that enables others to follow runbooks without needing direct prompting.
Location in New York City or willingness to relocate.

Technologies

Claude, MCP, Mastra, Temporal
Slack, API
Python, TypeScript
OAuth scopes, webhooks, scheduled jobs
Google Workspace, Notion, CRM, HRIS, ATS, HR, finance tools, compliance tools
OAuth, LLMs

Role Context and Team Interface

Minerva builds agents for marketers; this role builds agents for Minerva’s internal teams.
Accountability sits with a forward-deployed engineer for Minerva itself, also described internally as an internal AI engineer or AI operations engineer.
Primary customers include operations, finance, people, recruiting, sales, and the founders.
Reporting line is to the COO, with close partnership with engineering (engineering owns anything that touches production).

What Success Looks Like

First 90 days: the knowledge agent is live in Slack and used daily; onboarding for a new hire sets up access in every tool within an hour, with the access record writing automatically; at least three workflows run without a person in the loop and remain in use four weeks later.
First 6 months: security questionnaires go out the same day without founder involvement; contract renewals, notice windows, and price increases surface before they cost the company money; each team has a system it would fight to keep.
Ongoing metric: monthly hours of manual work retired, measured against a baseline established during the first month.

Compensation and Benefits

Base salary: USD 211,000 to 236,000 per year, depending on experience.
Meaningful equity: included as part of every full-time role.
Medical, dental, and vision.
Unlimited PTO.
Monthly fitness stipend.
Annual company offsite.

Company Location and Work Model

This role is onsite in New York, NY, working from the office at 300 Kent Avenue in Williamsburg, Brooklyn.

Our Current Stack

Agents: Claude across the company (in Slack, through the API, with skills and MCP), plus Mastra for agents built in-house and Temporal for long-running work.
Code and scheduling: Python and TypeScript, with scheduled jobs and webhooks.
Systems your agents work across: Slack, Google Workspace, Notion, and company tooling including the CRM, recruiting, HR, finance, and compliance tools.

Additional Notes (Nice to Have)

Experience rolling out Claude or another model platform to an entire company, including access, permissions, usage, and cost.
Involvement in a SOC 2 or similar audit that produced evidence.
Hands-on time with core startup systems such as HRIS, ATS, CRM, billing, and spend tools.

What This Role Is Not

Not an IT helpdesk; the expectation is to automate tickets away rather than answer them.
Not product engineering; customer-facing agents and production infrastructure belong to the engineering team.
Not an AI strategy position; the focus is shipping systems people use.
Not the owner of the work being automated; compliance and other owners retain responsibility for their areas while this role builds the systems that perform the work.

How to Apply

Skip the cover letter.
Include one example of something you built that other people used: a demo, a repository, or a few paragraphs describing what the process looked like before, what you built, how many people used it, and what broke.
Applications without this example will not be reviewed.
If you need an accommodation during the hiring process, email hiring@minerva.io.

Work Authorization and Recruitment Fraud Policy

Applicants must be authorized to work in the United States.
Visa sponsorship is considered case by case; applicants should indicate needs on the application.
Hiring runs through Ashby and @minerva.io email addresses.
Minerva will not ask for money, bank details, or other financial information during the process.
If an email appears to be from Minerva but looks wrong, forward it to hiring@minerva.io.

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