Routing

Routing Engineer Jobs

3 jobs found

21d ago

Senior Technical Support Engineer

Fortinet Sunnyvale, CA

Sunnyvale, CA

21d ago

$68k - $84k/yr Full time Senior Customer Support Firewall

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Job Description

Fortinet is hiring a Senior Technical Support Engineer to support customers using security devices and Cloud deployments. In this onsite role in Sunnyvale, CA, you will investigate real-world networking problems, analyze configurations and packet captures, and partner with engineering to recreate and resolve customer issues.

Role Summary

You will provide technical support through live phone or remote access sessions, diagnose networking and connectivity concerns using strong Layer 2 through Layer 7 knowledge, and recommend corrective actions grounded in collected data and analysis.

Responsibilities

Deliver technical support to customers using security devices and Cloud deployments.
Collect, analyze, and provide change recommendations for customer network configurations and packet captures.
Recommend corrective actions based on gathered information and its analysis.
Run real-time phone or remote access sessions with customers to investigate and resolve issues.
Apply networking knowledge focused on L2, L3, L4, and L7.
Debug and troubleshoot networking issues including device misconfigurations, connectivity problems, and L3 routing.
Recreate customer issues in a lab environment using an engineering background, then collaborate with engineering to debug and verify workarounds or fixes.
Demonstrate knowledge or experience with TCP/IP, UDP, SSH, TLS, SSL, HTTP, HTTPS, Proxy, VLAN, Routing, content based routing, and URL modification.
Demonstrate knowledge or experience with the OSI model.
Demonstrate knowledge or experience with Windows, Unix, or Linux.
Demonstrate knowledge or experience in internet security, including firewalls, IPSs, or Mail Security Gateways.

Requirements

Hold any industry certificate (FCNSA, CCNA, or CCIE).
Basic experience with security devices, including firewalls, IPSs, and Mail Security Gateways.
Knowledge of dynamic routing protocols and implementation (OSPF, BGP).
Knowledge of authentication protocols and methods (LDAP, SSO, 2-factor authentication).
Proficient spoken and written English.
Positive, communicative, and customer-oriented attitude.

Education

Bachelor’s or Master’s Degree in Engineering.

Compensation

USD 68,000 - 84,000 per year.

Benefits

Medical, dental, vision, life and disability insurance
401(k)
11 paid holidays
Vacation time
Sick time
Comprehensive leave program
Equity program

Onsite location: Sunnyvale, CA

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27d ago

Staff Technical Support Engineer ( Critical Response Team )

Palo Alto Networks Plano, TX 📍 TX Remote

Plano, TX

27d ago

$120k - $194k/yr Full time Bgp Facilities Management Gre

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Job Description

Join Palo Alto Networks’ Critical Response Team (CRT) to deliver elite reactive and proactive support for strategic global customers.

Responsibilities

Provide expert onsite technical support in complex, mission-critical environments (50-90% Travel).
Serve as the technical lead during high-visibility escalations; coordinate cross-functional teams across Product, Engineering, and QA to drive issues to an expedient resolution.
Deliver advanced configurations and architectural best practices to support long-term platform stability.
Conduct exhaustive fault isolation and produce detailed “Get-Well” plans to restore customer service and confidence.
Translate complex findings into actionable information for internal stakeholders and customer executives.
Provide guidance and knowledge transfer to junior engineers to improve team technical proficiency.
Support coverage includes mandatory weekend and holiday shifts and on-call support.

Requirements

10+ years of related support experience with enterprise network and security platforms.
Experience with Cisco, Checkpoint, Juniper, or Fortinet; Palo Alto Networks platform strongly preferred.
Expert knowledge of TCP/IP, Routing & Switching (OSPF, BGP, VLAN, STP), and Security Protocols (IPSEC, SSL-VPN, NAT, GRE).
Proven ability to stay composed, think strategically, and lead technical direction during high-pressure, customer-facing incidents.
Ability to independently debug broad, complex, and unique networks using mixed media and protocols.
Exceptional verbal and written communication; clearly articulate technical issues and solutions to both technical and non-technical audiences.
Valid passport with capability to travel domestically and internationally on short notice.

Role Summary

CRT acts as a final line of defense for complex customer environments.
Frequent onsite deployments focus on stabilizing environments and resolving intricate technical challenges.
Work includes deep-dive fault isolation and root cause analysis across multi-vendor networks.
Small, high-functioning team; operates as a multi-functional group.
Lead data-driven technical conversations directly with customer leadership as a Subject Matter Expert.

Team Overview

Technical support team enables customer success after product purchase.
Involvement can include implementing new products, transitioning from older products, and fixing integrations and critical issues as they are raised.
Proactively ensure customers are safely supported.
Focus on identifying and resolving technical problems with strong customer support outcomes.

Compensation

Base salary range: USD 119,700 - 193,600 per year.
Compensation depends on qualifications, experience, and work location.
For candidates receiving an offer at the posted level, starting base salary (non-sales) or base salary plus commission target (sales/commission roles) aligns to the annual range.
Offer may include restricted stock units and a bonus.

Availability

Support coverage blends as-needed and rotational coverage, subject to change.

Eligibility

Immigration sponsorship: Yes

Location and Travel

Plano, TX, United States of America (remote)
Travel: 50-90% onsite

Technology Focus

TCP/IP, OSPF, BGP, VLAN, STP, IPSEC, SSL-VPN, NAT, GRE

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5mo ago

Manufacturing Engineer – Product Design & Manufacturing Systems

StraightLine HDD, Inc. Hutchinson, KS

Hutchinson, KS

5mo ago Closed

Full time Bill of Materials CAD Costing

This position is no longer accepting applications (closed Jun 30, 2026).

Job Description

Manufacturing Engineer responsible for product design and manufacturing systems in a fast-paced HDD environment, supporting development through production release onsite in Hutchinson, KS.

Responsibilities

Lead product design from initial concept through final production release
Develop and manage precise SolidWorks models and manufacturing drawings
Create and sustain Bills of Materials (BOMs) and maintain accurate routings
Establish and update costing structures
Define and uphold manufacturing standards
Support manufacturing process development and continuous improvement initiatives
Collaborate with production teams to ensure manufacturability and optimize efficiency
Assist with prototype development, testing, and product refinement
Facilitate engineering change implementations and product updates
Coordinate with purchasing and operations on materials and production requirements

Requirements

Strong proficiency in SolidWorks is required

Technologies

SolidWorks

Benefits

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Position Overview

This position is in person and focuses on supporting product development and production operations from concept through manufacturing release, leveraging SolidWorks experience and practical manufacturing background.

Ideal Candidate

The ideal candidate can bridge engineering design and real-world manufacturing, turning ideas from concept to production-ready implementation.

Work Location

In person

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Routing Engineer Jobs

Senior Technical Support Engineer

Staff Technical Support Engineer ( Critical Response Team )

Manufacturing Engineer – Product Design & Manufacturing Systems

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