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3d ago

Senior Software Engineer - Bruin Platform Integration

MetTel New York, NY

New York, NY

3d ago

$150k - $180k/yr Full time Backend Developer Senior API Integrations

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Job Description

Senior Software Engineer to join MetTel's Bruin Platform Integration team in New York City, onsite, with a compensation range of USD 150,000 to 180,000 per year.

Responsibilities

SDK and Public API Ownership: lead end-to-end design, delivery, and evolution of the Bruin SDK and Bruin's public APIs, including contract design, versioning strategy, pagination, error handling, authentication, rate limiting, and language-idiomatic ergonomics.
Developer Experience Portal: manage the Bruin developer portal as a product, delivering quickstart guides, API reference, code samples, an interactive playground, an SDK changelog, and a synchronized documentation pipeline; treat docs as a first-class engineering deliverable.
Bruin Integration Marketplace: design and expand the Connector marketplace catalog, own the connector framework, certification model, secrets management, observability, and onboarding experiences; deliver foundational connectors across ticketing and enterprise systems such as ServiceNow, Jira, Zendesk, Freshservice, and BMC, plus HR feeds, MDM, SSO, zero-touch provisioning, and mobile threat defense.
Enterprise Integration Patterns: apply standard patterns for webhook delivery and retry, eventual consistency, schema evolution, idempotency, replay, and observability across diverse customer environments; design to prevent production issues.
AI-Native Integration Patterns: craft integration experiences compatible with modern AI agents and AI-native applications, including clear tool semantics and well-described capabilities to enable safe AI-first use of the platform.
Customer & Partner Collaboration: collaborate directly with customer engineering teams during marketplace onboarding and early adopter programs, feeding real-world integration feedback into SDK, API, and connector design.
Code Quality: perform code reviews, deliver well-tested, maintainable code, and uphold a high engineering bar; mentor junior and mid-level engineers as needed.

Requirements

Developer-facing surfaces: proven track record shipping SDKs, public APIs, or platform products that external developers integrate against.
Experience: 7+ years of professional software engineering with substantial time on SDK/public API/platform engineering.
Production ownership: demonstrated ownership of a developer-facing SDK or public API at production scale, with clear design decisions, trade-offs, and roadmap considerations.
Languages: strong proficiency in at least two modern languages, with TypeScript/JavaScript and Node.js preferred; working knowledge of additional ecosystems (e.g., .NET, Python, Go, Ruby, Java) and appropriate SDK conventions.
Developer discovery: experience designing APIs and SDKs optimized for developer discovery, including predictable naming, strong type definitions, rich inline documentation, and IDE-friendly patterns.
Developer portal & docs: hands-on experience building or contributing to a developer portal or docs site, with docs-as-code, OpenAPI specs, generated SDKs, and reference content.
Enterprise integration concerns: practical experience with OAuth 2.0 / OIDC, SAML, SCIM, webhooks, REST, GraphQL, retry and idempotency patterns, and schema versioning.
Containerization & CI/CD: hands-on experience with Kubernetes, Docker, and CI/CD pipelines.
Cloud familiarity: adjacent experience with AWS, Azure, or GCP, with patterns transferable to on-prem environments.
AI-assisted development: proficiency with AI-assisted tooling (Claude Code, Copilot, Cursor, or similar) as part of the engineering workflow.
Communication: strong written communication for SDK docs, API design docs, and customer-facing integration guides; clear, customer-centric documentation.
Customer empathy: prior experience working directly with developers integrating against your product and using feedback to shape design.

Technologies

Bruin SDK, Bruin public APIs
TypeScript, JavaScript, Node.js
.NET, Python, Go, Ruby, Java
Kubernetes, Docker
AWS, Azure, GCP
OAuth 2.0, OIDC, SAML, SCIM
REST, GraphQL, OpenAPI
Jira, ServiceNow, Zendesk, Freshservice, BMC
Claude Code, Copilot, Cursor

Nice to Have

Experience designing APIs or SDKs for AI agents and AI native applications, including tool-use interfaces and function-calling patterns.
Prior work at an iPaaS or B2B SaaS company with a published SDK and partner connector ecosystem.
Direct experience integrating with ServiceNow, Jira, Workday, Okta, or similar enterprise systems at scale.
Familiarity with telecom, mobile device management, or network monitoring protocols (SNMP, syslog, MDM APIs, vendor APIs for Meraki, Cisco, Zebra, etc.).
Developer advocacy, DevRel, or technical writing contributions.
Domain experience in telecom, managed services, or B2B platforms.

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1mo ago

Software Engineer

Allied Telesis Everett, WA

Everett, WA

1mo ago Closed

$100k - $140k/yr Full time Board Support Package Digital Multimeter Dpdk

This position is no longer accepting applications (closed Jul 3, 2026).