Client Service Engineer Jobs

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Junior Software Engineer - Client Services

CENTRL Mountain View, CA

Mountain View, CA

Today

Contract Backend Developer APIs Client Service

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Job Description

CENTRL is seeking a Junior Software Engineer to support its Client Services Technical Solutions team. In this onsite role in Mountain View, CA, you’ll help maintain and improve CENTRL’s Enterprise B2B SaaS platform by tackling client-reported issues, supporting integrations and configuration updates, and collaborating with engineering and product to strengthen product quality. This contract position includes the potential for conversion to a full-time employee role after 6 months.

Responsibilities

Support and troubleshoot enterprise products and solutions, including delivering code fixes for issues reported by clients.
Handle coding and maintenance work, with emphasis on internal tools and development, and fixing problems identified during support.
Manage and support client technical integration projects, including configuration updates and ongoing technical assistance.
Collaborate cross-functionally with engineering and product to resolve product issues and improve overall product quality.
Investigate escalated, client-reported issues when needed to assist both client services and software engineering.
Provide feedback and analysis to the internal product development team to support enhancements and improvements.
Document and maintain an internal knowledge base to support repeatable issue resolution.

Requirements

Bachelor's degree in Computer Science.
Work authorization in the USA (required).
Demonstrated software engineering experience through previous internships or work experience.
Experience coding with Java, plus front-end experience with Angular.
Strong technical aptitude and willingness to learn new applications and software tools.
SQL query experience and front-end web development skills including HTML and JavaScript.
Knowledge of RESTful web services and experience working with APIs.
Interest in contributing to major changes and enhancements in partnership with the engineering team.
Strong planning, organization, and communication skills.

Technologies

Java, Angular, SQL, HTML, JavaScript, RESTful web services, APIs

Position Overview

This role is designed for recent computer science graduates and early-career engineers who want practical experience supporting an Enterprise B2B SaaS platform. You will work closely with the product development team to handle support escalations, troubleshoot client issues, identify solutions on behalf of customers, and provide fixes when necessary. The contract position carries a potential conversion to full-time after 6 months.

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