Ivanti Engineer Jobs

1 job found

7d ago

Network Security Engineer

Brooksource Charlotte, NC

Charlotte, NC

7d ago

$50 - $52/hr Contract Cloud Platforms Cybersecurity Tools Firewall

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Job Description

Responsibilities

Administer, maintain, and support Palo Alto Networks firewalls in an enterprise environment
Configure, manage, and troubleshoot Prisma Access and GlobalProtect for remote access
Leverage Strata Cloud Manager for policy administration, monitoring, reporting, and day-to-day operational support
Diagnose network connectivity, firewall, VPN, and security policy issues
Analyze logs, alerts, and traffic flows to identify root causes and implement corrective actions
Implement firewall policy changes, NAT updates, and security rule modifications per change management procedures
Monitor performance of the network and security infrastructure; recommend improvements to enhance reliability and security
Respond to incidents, service requests, and problem tickets using Cherwell and/or

Document technical issues, troubleshooting steps, root cause analysis, and final resolutions in the ticketing system

Collaborate with cross-functional IT teams, vendors, and business partners to support network operations and resolve escalated issues

Participate in system maintenance, upgrades, patching, and after-hours support as required

Maintain technical documentation, standard operating procedures, and knowledge articles related to supported systems

Requirements

Bachelor’s degree in Information Technology, Computer Science, Network Engineering, or a related field, or equivalent combination of education and experience

Experience supporting enterprise network and security environments

Hands-on experience with Palo Alto firewalls

Working knowledge of Prisma Access, Strata Cloud Manager, and GlobalProtect

Experience troubleshooting network security, VPN, and connectivity issues

Experience using Cherwell and/or Ivanti ticketing systems

Strong understanding of TCP/IP, routing, DNS, DHCP, VPN technologies, and firewall policy management

Ability to analyze logs and system behavior to diagnose technical issues

Strong written and verbal communication skills

Strong organizational skills and attention to detail

Technologies

Palo Alto Networks firewalls

Prisma Access

Strata Cloud Manager

GlobalProtect

Cherwell

Ivanti

Benefits

Health insurance

Dental insurance

Vision insurance

Health Savings Account (HSA)

Dependent Care Flexible Spending Account (FSA)

Supplemental coverage

401(k) plan with company match

Paid time off

Sick time

Paid company holidays

Employee Assistance Program (EAP)

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