Data Engineer

This Remote Data Engineer position at GRAND Mental Health is based in Tulsa, OK (remote), supporting the agency’s clinical informatics needs under the Director of Clinical Informatics. The role focuses on building and maintaining the electronic medical system, clinical data systems, integrations, and reporting to enable compliant, reliable data for clinical service delivery and executive leadership.

Key Responsibilities

• Manage and allocate resources for project requests and service desk ticket requests to support high customer satisfaction and efficient system use.
• Coordinate with management on concerns and issues related to information systems, the EHR, and other applications impacting HIPAA, or other compliance and governmental incentive programs.
• Partner with Clinical and Operations management to identify clinical informatics goals and define project scope.
• Coordinate agency-wide system activities with Data Analysts.
• Implement applications, tools, and processes that support clinicians in managing client care data and delivering healthcare services.
• Oversee application implementation and system customization, including development of alerts and hard stops, data integration, order generation, and automation of document entry with workflow adherence enforcement.
• Interpret, modify, analyze, and design clinical data and information systems.
• Collaborate with physicians, nurses, pharmacists, and other healthcare professionals to evaluate EHR functionality and build future applications through consensus and efficient decision-making.
• Recommend enhancements, additions, and modifications to improve existing systems through innovative ideas and process improvements.
• Research client data across multiple applications to resolve discrepancies and improve workflow.
• Manage and lead development, implementation, and ongoing maintenance of clinical data systems.
• Monitor and report quality data related to the EHR and clinical software applications.
• Oversee configuration and setup of new users within clinical systems as related to the EHR.
• Serve as a subject matter expert for issues within the electronic health record and data analytics platforms.
• Develop and work with team members to implement solutions for system-related problems to minimize operational impact.
• Maintain transparency on project status, escalate problems as needed, and provide data overview reports for leadership.
• Demonstrate exceptional patience and a calm demeanor in a high stress, demanding environment, including knowledge of emergency procedures and assistance during crisis.
• Maintain regular and predictable attendance; holidays and/or after-hours on-call work may be requested.
• Be physically able to lift computer equipment up to 25 lbs, and be willing and able to perform job-related travel normally associated with the position.
• Perform other duties as assigned by immediate supervisor or other management requests.

Required Qualifications

• 3+ years of experience in information systems, EHR, and/or data analysis.
• 3+ years of experience in Power BI and MS SQL.
• BA/BS degree in Information Management, Computer or Data Science, Healthcare Administration, or related field preferred; an equivalent combination of education and experience is required.
• Proficient in Microsoft Office, including Outlook, Excel, and Word.
• Strong understanding of relational databases and data structure.
• Strong foundation in data analysis and visualization tools.
• Understanding of IT application, infrastructure, and security requirements.
• Understanding of medical terminology and workflows is critical.
• Detail oriented and capable of exploring innovative solutions to solve complex problems using delivered and custom-developed tools.
• Methodical and pragmatic problem-solving approach.
• Ability to compile, code, categorize, or verify information/data.
• Ability to communicate effectively with excellent verbal and written communication skills.
• Ability to work under pressure, manage time, and meet deadlines, including prioritizing multiple tasks.
• Ability to handle difficult situations professionally with clients and healthcare providers.
• Ability to work independently, exercise creativity, and maintain a positive attitude.
• Ability to maintain confidentiality of medical, financial, and legal information.
• Ability to complete work accurately and on time, and maintain accurate records and paperwork.
• Adequate individual coping skills.
• Proficient in typing at least 50 words per minute.

Preferred Qualifications

• Master’s degree in a clinical discipline, Computer or Data Science, or a healthcare-related field.
• 3+ years of experience in a clinical setting such as Medical, Behavioral Health, or Rehabilitation.
• Experience in systems implementations and support, including system configuration, custom development, maintenance, and software upgrades.
• Experience with MS SQL Server administration.
• Knowledge of ECHO and/or current electronic health or medical records systems.

Technologies

• Power BI
• MS SQL
• MS SQL Server
• Excel (including pivot tables)
• Microsoft Office (Outlook, Excel, Word)
• ECHO
• Electronic health record (EHR)
• Electronic health / medical records system