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Job Description

American Express is hiring a Senior AI Engineer II focused on enterprise agentic AI systems for regulated, real-world financial workflows.

Responsibilities

  • Translate complex, ambiguous problems into production-grade agentic AI systems operating on real financial data
  • Deliver end-to-end solutions: partner with product and design, build and ship production code, and own outcomes after launch
  • Develop customer-facing LLM-powered features for financial use cases
  • Build agentic systems that automate financial workflows
  • Create internal AI capabilities that help other engineers build with AI safely and efficiently

Requirements

  • 5+ years of software engineering experience, including meaningful production work with LLMs or applied ML systems
  • Proven delivery record shipping AI-powered or agentic systems that real users depend on
  • Strong engineering fundamentals across backend systems, APIs, data pipelines, and cloud infrastructure
  • Hands-on experience using modern LLM tooling and agentic patterns and architectures
  • Fluency with AI-assisted and agentic development workflows
  • Strong sense of ownership and sound technical judgment
  • Comfort working through ambiguity to produce reliable, shipped product
  • Product mindset and strong customer orientation

Preferred Qualifications

  • Experience building agentic systems in fintech or other regulated industries
  • Experience as a founding engineer or early technical contributor in high-growth environments
  • Ability to ship technically complex systems in regulated contexts where customers actively rely on the results
  • Meaningful open-source contributions, especially in AI or developer tooling
  • Depending on business unit requirements, role scope, cost, and applicable laws, American Express may provide visa sponsorship for certain positions

Compensation & Location

  • Location: New York, NY (hybrid)
  • Salary: USD 123,000 - 215,250 per year

Benefits

  • Competitive base salaries and bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite, or virtual arrangements based on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, for pregnancy, adoption, or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through the Healthy Minds program
  • Career development and training opportunities

Role Focus

  • Core builder role focused on production-grade agentic systems for real financial data and real customers
  • Scope includes customer-facing LLM-powered features, agentic automation of financial workflows, and internal AI capabilities
  • Not a research-only role; requires comfort with autonomy, judgment, and operating within a regulated financial environment

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