Technical Product Manager, Platform Engineering

Arrowstreet Capital is hiring a Technical Product Manager for Platform Engineering in Boston, MA (onsite) to drive a cohesive platform roadmap and measurable service outcomes.

Responsibilities

• Own the shaping, maintenance, and communication of the integrated Platform Engineering roadmap, translating strategy from the Head of Platform Engineering into prioritized initiatives and outcomes.
• Balance stakeholder value, strategic alignment, engineering capacity, technical health, operational risk, dependencies, and cost; bring trade-offs and prioritization recommendations to leadership.
• Develop deep understanding of internal-stakeholder needs, workflows, and pain points; differentiate broadly valuable platform opportunities from one-off requests.
• Ensure each roadmap initiative includes clear customer or organizational outcomes, defined ownership, dependencies, sequencing, and measures of success.
• Define intended outcomes for platform investments and use adoption, service performance, and customer-feedback data to inform priorities.
• Coordinate with Technical PMO on project management, standards, and cross-team coordination for large initiatives.
• Build a stakeholder engagement model; partner with engineering leads to run roadmap, capability, and technical discussions with consistent communication and follow-through.
• Coordinate initiatives across multiple Platform Engineering teams while maintaining visibility into dependencies, risks, decisions, and commitments; leave day-to-day technical execution with engineering leads.
• Define and maintain service expectations, including SLAs/SLOs, support models, ownership, and escalation paths.
• Maintain portfolio-level visibility into operational performance and service-level attainment; establish consistent reporting/review, work with engineering leads to identify gaps, track corrective actions, and escalate persistent or material issues.
• Ensure product priorities reflect reliability, resilience, security, compliance, lifecycle risk, cost, and operational readiness.
• Provide leadership with clearly framed recommendations supported by evidence, options, trade-offs, and recommendations.

Requirements

• Ability to operate credibly between highly technical engineering teams and equally technical customers.
• 10+ years of experience in technical product management, platform management, or a closely related role.
• Experience working with internal platforms, cloud infrastructure, developer tooling, production services, or technical products of similar complexity.
• Strong knowledge of product discovery, roadmap development, prioritization, adoption, and outcome measurement.
• Experience with service-management practices: SLAs/SLOs, observability, incident management, operational readiness, resilience, and problem management.
• Ability to understand complex technical topics, ask effective questions, and facilitate decisions without needing to be the deepest technical expert.
• Strong judgment balancing customer value, technical constraints, reliability, risk, cost, and delivery capacity.
• Excellent written and verbal communication, including structuring complex discussions and presenting clear recommendations.
• Track record of influencing and driving results across teams without relying on direct authority.

Benefits

• Base salaries and annual discretionary bonuses
• A robust benefits package

Team Overview

• Platform Engineering builds and operates shared platform components that help application and investment teams deliver software more efficiently and consistently.
• The team aims to reduce duplication and improve engineering productivity.
• Platform Engineering partners with technical stakeholders to understand common needs, drive adoption of platform capabilities, and ensure platform services are reliable, well-supported, and aligned with broader engineering strategy.

Role Overview

• Maximize value, adoption, and service quality of internal platform capabilities.
• Report to the Head of Platform Engineering and own the integrated Platform Engineering roadmap.
• Translate overall strategy and technical direction plus stakeholder needs, operational priorities, risk, cost, dependencies, and engineering capacity into a cohesive roadmap.
• Work with application teams, investment team, engineering leads, and other technical stakeholders to assess needs against platform offerings and recommend roadmap priorities.
• Oversee service performance across the platform portfolio: drive adoption, define service expectations, keep operational results transparent, and address gaps.
• Engineering leads and subject-matter experts lead detailed technical discussions and remain accountable for architecture, implementation, and day-to-day service operation.
• Ensure stakeholder engagement is effective and priorities and commitments are coordinated so platform services meet the required quality bar.

What Success Looks Like

• Platform priorities clearly connect to strategic direction and important customer needs.
• The integrated roadmap is current, coherent, and includes explicit outcomes and trade-offs.
• Stakeholders understand platform capabilities, roadmap direction, and prioritization decisions.
• Platform adoption increases and realized customer value grows.
• Platform services meet agreed performance standards with clear expectations.
• Operational performance and risks are transparent, and gaps are actively addressed.
• Cross-team initiatives have coordinated commitments, clear ownership, and effective follow-through.
• Leadership focus is on material strategic, investment, resource allocation, organizational, and risk decisions.

Location: Boston, MA (onsite)
Salary: USD 120,000 - 290,000 per yearly