The Resident Reliability Engineer is responsible for keeping E80 systems and equipment running reliably at dedicated customer plants. The role combines daily, hands-on maintenance and troubleshooting with coordination of on-site activities and collaboration with both customer and E80 teams.
Role Overview
This position manages and coordinates routine operational activities on a daily, weekly, and monthly cadence to maintain, operate, and support E80 systems and equipment. The work is approximately 80% hands-on equipment and system support and 20% supervising and coordinating with other E80 staff and customer teams.
Responsibilities
- Support equipment reliability and uptime through scheduled inspections, preventive tasks, and condition-based (on-failure) maintenance.
- Diagnose faults and perform corrective maintenance and troubleshooting to restore performance quickly.
- Carry out preventive maintenance according to approved plans and document results.
- Report activities, findings, and system performance to both the Customer and E80.
- Maintain a strong Customer–E80 relationship through trust, daily commitment, technical results, and equipment reliability.
- Act, together with the direct manager, as an interface across corporate teams to coordinate problem solving, on-site and remote operations, spare-parts supply, and quotations.
- Participate in regular meetings with customer stakeholders.
- Escalate and report anomalies to E80 and proactively propose solutions and corrective actions.
- Provide on-the-job training to customer personnel and maintain training records.
- With the direct manager and Area Manager, identify and promote improvements, system modifications, and extensions.
- Support on-site spare-parts inventory, set reorder points, and request purchases as needed.
- In coordination with the direct manager, organize, manage, and keep customer-required safety/security documentation current.
- Organize and maintain the maintenance area, tools, and equipment provided by E80 and/or the Customer.
Required Qualifications
- Bachelor's degree in engineering or operations management is preferred; alternatively, equivalent maintenance management experience in material handling and industrial machine design and manufacturing industries may be considered.
- 1+ years of proven E80 experience in field, project management, or service execution as a reliability engineer, site manager, or engineer.
- Technical knowledge of E80 products, including the use of E80 GUI reports and system performance metrics.
- Strong technical background with understanding and/or hands-on experience across an E80 automation system, including PLC, PC, LGV, and EM.
- CMRT and relevant certifications are highly preferred.
- Knowledge of SAP ERP and CRM (Salesforce).
- Knowledge of Microsoft Office 365 and the power platform.
- Strong analytical skills and attention to detail.
- Excellent organizational, communication, and collaboration abilities, with a change-agent mindset.
- Commitment to customer service and a customer-centric mindset.
Technologies
- E80 GUI
- SAP ERP system
- CRM (Salesforce)
- Microsoft Office 365
- Power platform
- PLC, PC, LGV, EM
Compensation and Schedule
Hourly pay: USD 35–42 per hour, depending on experience (FLSA non-exempt).
Working hours: Availability to work a 2-2-3 Panama 12-hour shift schedule.
Location
Marion, NC (onsite)
Benefits
- Health, Dental, and Vision Insurance
- Life Insurance
- Short-Term Disability (STD)
- Long-Term Disability (LTD)
- PTO
- 401(k) match
Career Growth and Training
E80 supports steady year-on-year growth alongside a culture focused on talent development, with opportunities to learn and grow. The E80 World Academy provides innovative training and learning programs to help refine expertise and succeed in the role.
Culture
This role is part of a dynamic, collaborative team where giving back is central to the #BE80 culture.
