Electronics Troubleshooting Engineer Jobs

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Electronics Tech Support - Applications Engineer for Laser Systems

Wavelength Electronics Bozeman, MT

Bozeman, MT

Today

$25 - $37/hr Full time Electrical Engineering Applications Engineering Customer Support

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Job Description

Wavelength Electronics offers competitive hourly pay, a flexible schedule, and an in-person team environment in Bozeman, MT. You’ll support customers integrating laser system electronics, with benefits that include 100% paid health insurance premiums for employees and dependents, paid time off, paid sick leave, holidays, and retirement support through a 401(k) with matching. The role is well-suited for an applications-minded engineer who enjoys troubleshooting and clear communication with both US and international customers.

What you’ll do

Ask the right questions to understand each customer’s technical needs and business goals, handling most interactions remotely via email, phone, and video calls.
Simulate customer setups on the bench and perform accurate, complex electronics troubleshooting to resolve integration and performance issues.
Provide written and verbal support with excellent clarity for both US and international customers.

Responsibilities

Support customers with technical troubleshooting and help integrating OEM drivers and temperature controllers for laser system applications.
Interpret and work through issues using schematics, applying knowledge to analog and digital circuit troubleshooting.
Work effectively in a dynamic environment, managing shifting priorities while maintaining customer trust.

What you bring

2-year degree in a technical field (or equivalent experience) and two years of experience in B2B customer service.
Ability to understand and troubleshoot basic analog and digital circuits and read schematics.
Experience in an optics lab.
Familiarity with LabVIEW and USB interface software is a plus.
Excellent verbal and written communication skills.
Electronics troubleshooting experience: 1 year preferred.

Benefits and support

401(k) and 401(k) matching
Flexible schedule
Health insurance and HSA (Health Savings Account) with HSA contribution
Paid health insurance premiums (100% for employee and dependents)
Life insurance
Paid time off, sick leave, and holidays
Competitive wages

Details

Location: Bozeman, MT (in person), Bozeman, MT 59715 (preferred)
Work schedule: 40.0 hours per week
Pay: USD $25 - $37 per hour

Technologies: LabVIEW, USB interface software.

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