Cyber Identity - CIAM Security Engineer/Consultant

Work onsite in Hermitage, TN delivering end-to-end Customer Identity and Access Management (CIAM) security solutions across identity platforms and protocols.

Responsibilities

• Support the design and implementation of Customer Identity and Access Management (CIAM) solutions aligned to client digital transformation and security objectives
• Participate in end-to-end CIAM engagements covering requirements gathering, current-state assessment, solution design, testing, deployment, and production support
• Configure and support CIAM capabilities across Transmit Security, Ping Federate, Okta, and ForgeRock including authentication, federation, registration, multi-factor authentication, adaptive access, and customer identity lifecycle processes
• Translate business and technical requirements into scalable identity solutions and produce delivery artifacts such as documentation, process flows, and test plans for client readiness
• Collaborate with business stakeholders, cyber specialists, developers, testers, and alliance/vendor teams to drive delivery milestones, resolve issues, and build trusted client relationships through quality delivery

Requirements

• BA/BS degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, Finance, Business, or a relevant field
• 2+ years of industry experience
• 2+ years of experience in Identity and Access Management
• 1+ year of hands-on experience customizing Transmit Security and Ping Identity tools (required)
• Ability to travel 25-50% on average based on work, clients, and industries/sectors served
• Limited immigration sponsorship may be available

Preferred

• Previous consulting or Big 4 project management experience
• Certifications such as Ping Identity/Transmit Security, CISSP, CISM, or CISA (a plus)
• Design, develop, and implement secure and scalable solutions supporting CIAM infrastructure
• Troubleshoot and resolve access-related issues and incidents efficiently
• Integrate Identity solutions such as Transmit Security and Ping Identity with applications, directories, and identity sources
• Collaborate closely with application owners and teams to support seamless integration
• Demonstrate advanced understanding of authentication protocols including SAML, OAuth, and WS-Fed
• Document configurations, processes, and procedures for maintenance and future reference
• Identify and resolve performance bottlenecks and system issues proactively

Technologies

• Transmit Security
• Ping Federate
• Okta
• ForgeRock
• Ping Identity
• SAML, OAuth, WS-Fed

Team Context

• Enables trust and safety of online communications and digital products by protecting users, consumers, and patients from harm
• Helps clients provide consumer confidence in who they are dealing with and maintain the integrity of access to data

Skills for Success

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others

Compensation & Location

• Location: Hermitage, TN (onsite)
• Salary: USD 82,600 - 162,800 per year
• The disclosed range estimate has not been adjusted for applicable geographic differential; compensation decisions depend on facts and circumstances of each case, and it is not typical for an individual to be hired at or near the top of the range