Enterprise Systems & AI Engineer

Innovative Labs is seeking an Enterprise Systems & AI Engineer (onsite in Springville, UT) to lead enterprise infrastructure, ERP administration, integrations, and AI adoption across manufacturing operations.

Responsibilities

• Own the Microsoft Azure environment, including Azure SQL, virtual machines, networking, storage, Azure Data Factory, and identity and cost management
• Administer Microsoft 365 and Entra ID / Active Directory, managing accounts, groups, access control, conditional access, and SSO
• Administer the VMware environment and maintain on-prem and cloud servers (Windows and Linux) supporting internal applications, including patching, backups, monitoring, and disaster recovery
• Apply security best practices such as least-privilege access, secrets management, MFA, logging, and regular access reviews
• Own the company’s AI platform and tools, and drive how AI is adopted and used across every department
• Use AI assistants and agents as everyday working tools to build, troubleshoot, document, and support systems faster (examples include Claude, Microsoft Copilot, and Azure OpenAI)
• Connect systems engineering and AI by using AI to improve system and integration workflows, while applying testing, security, and monitoring to AI tools like other systems
• Identify and deliver automation opportunities across operations and the back office
• Stay current as AI evolves by tracking new models, tools, and practices
• Continue building AI skills and help colleagues use AI effectively
• Use AI responsibly by helping set practical rules for company AI use, including appropriate controls around company data
• Act as the main technical administrator for the ERP, covering configuration, user security, upgrades, database health, and the reporting replica
• Administer SaaS and specialized platforms, including Monday.com, LIMS, QMS, MES, and production-performance (OEE) systems, plus additional tools as they are added
• Serve as the escalation point for system issues: diagnose problems across systems, coordinate vendor fixes, and manage vendor relationships and contracts
• Evaluate new software, lead implementations and upgrades, and retire systems that are no longer needed
• Design, build, and support integrations between satellite systems and the ERP using REST APIs, Azure Data Factory, Databricks, SQL, and scripting
• Own data pipelines that keep production, inventory, quality, and financial data in sync, with monitoring and alerts to catch failures early
• Write and maintain SQL, Python, and PHP for integrations, reports, and internal web tools
• Keep integration and development documentation clear
• Partner with department leaders to deliver solutions by configuring existing systems, building integrations, or designing tools on the internal web platform
• Support validation, change control, and audit requirements for systems holding quality and compliance data
• Maintain current system documentation, runbooks, and the system and integration inventory

Requirements

• Bachelor’s degree in Information Systems, Computer Science, Engineering, or a related field (or equivalent professional experience)
• 10+ years in IT systems engineering, enterprise systems administration, or a similar role, including at least 5 years hands-on with cloud infrastructure
• Strong Microsoft Azure experience: Azure SQL, VMs, networking, identity (Entra ID), and Azure Data Factory (or comparable integration and data pipeline tooling)
• Experience administering an ERP system, ideally in a manufacturing or distribution environment
• Track record building and supporting integrations using REST APIs, SQL, and at least one scripting language (Python, PowerShell, or similar)
• Strong SQL skills, including query writing, performance tuning, and database troubleshooting (Microsoft SQL Server / Azure SQL preferred)
• Working knowledge of VMware, Active Directory, Microsoft 365, Windows Server, and Linux administration
• Sound security habits including access control, secrets handling, backups, and incident response
• Clear communication with non-technical users and leaders, including ability to explain trade-offs in plain language
• Judgment to work independently and own outcomes as a senior member of a small team
• Curiosity and adaptability with a habit of learning new technology quickly, including interest in using AI to change how work gets done

Technologies

• Microsoft Azure, Azure SQL, Azure Data Factory
• Microsoft 365, Entra ID, Active Directory, SSO, MFA
• VMware, Windows, Linux
• ERP, Monday.com, LIMS, QMS, MES, OEE
• REST APIs, Databricks, SQL, Python, PHP
• Claude, Microsoft Copilot, Azure OpenAI

Benefits

• Comprehensive health, dental, and vision coverage, plus a few weeks of paid parental leave when needed
• Paid time off and holidays
• 401(k) retirement plan with company contributions

Preferred Qualifications

• Experience in an FDA-regulated or cGMP manufacturing environment, including computer system validation and audit support
• Hands-on experience with LIMS, QMS, MES, or OEE platforms (example: Redzone)
• Experience with Databricks, Snowflake, or other modern data platforms
• Web development experience (PHP, JavaScript) for internal tools and dashboards
• Hands-on experience with AI coding assistants, AI agents, or large language model APIs
• Experience with Git and CI/CD