Support and improve the day-to-day stability of enterprise security systems as a Level 2 Information Security Engineer.

Deliver Level 2 operational support for security tools and platforms, including Google SecOps, Tanium, CrowdStrike, Ping Identity, and Delinea
Monitor, triage, and resolve operational issues; escalate complex problems to engineering (L3) when needed
Carry out system maintenance such as patching, upgrades, and configuration updates
Support vulnerability scanning workflows and track remediation progress with technology teams
Troubleshoot security alerts, integration issues, and performance concerns
Partner with DevOps, IT, and Security Engineering to support secure configurations and best practices
Document procedures, configurations, and operational runbooks
Find opportunities for process improvement and contribute to operational efficiency initiatives

3 years of experience in information security, IT operations, or a related field
Bachelor’s degree in Computer Science or related field, or equivalent work experience
Foundational understanding of security principles and practices
Experience supporting security tools such as EDR, IAM, SIEM, or vulnerability management platforms
Working knowledge of Windows and Linux systems
Basic understanding of networking concepts: DNS, DHCP, TCP/IP, SSL/TLS
Strong troubleshooting and problem-solving skills
Ability to collaborate in a cross-functional environment
Preferred: exposure to Google SecOps, CrowdStrike, Tanium, Ping, or Delinea
Preferred: scripting experience (Python, PowerShell, or similar)
Preferred: familiarity with incident response or security operations workflows
Onsite requirement: Monday through Thursday onsite in the Rocklin, CA or San Francisco, CA office

Join the Cyber Security organization protecting company information assets and supporting critical security infrastructure
The Security Operations team ensures stability, performance, and ongoing support of enterprise security tools and services used across the organization
Role focuses on maintaining, monitoring, and improving the health of security systems while partnering with engineering and IT teams to resolve issues and enhance security posture
Mission: reduce risk and protect confidentiality, integrity, and availability of company systems and data through operational support and continuous improvement

Generous discount on all WSI brands
401(k) plan and other investment opportunities
Paid vacations, holidays, and time off to volunteer
Health benefits, dental and vision insurance, including same-sex domestic partner benefits
Tax-free commuter benefits
Wellness program supporting physical, financial, and emotional health
In-person and online learning opportunities through WSI University
Cross-brand and cross-function career opportunities
Resources for self-development
Advisor (Mentor) program
Career development workshops, learning programs, and speaker series

Information Security Engineer

Job Description