Network Engineer III - Cybersecurity
Job Description
The City of Norfolk seeks a Network Engineer III in its Cybersecurity Bureau to design, implement, and maintain secure, scalable network and security infrastructure with emphasis on network defense and Microsoft 365 security.
Responsibilities
- Assess and troubleshoot advanced cybersecurity and networking problems.
- Investigate web-based threats, remediate malware infections, and respond to intrusion attempts.
- Use analytical judgment to balance user needs, operational realities, and technical limits.
- Plan, specify, and deploy new cybersecurity hardware, software, and services.
- Oversee and maintain firewalls, IPS, web filtering, email protection, and EDR solutions.
- Continuously monitor, analyze, and optimize security infrastructure for performance, reliability, and compliance.
- Work with cross-departmental teams to deliver secure and scalable technology solutions.
- Provide security guidance across technology initiatives from planning through deployment and support.
- Communicate complex technical concepts clearly to technical and non-technical stakeholders.
- Prepare precise documentation, memos, reports, and user manuals.
- Provide responsive customer service to City agencies and staff with timely support.
- Keep technical documentation and automated work management systems up to date.
- Perform additional cybersecurity tasks as directed by the Chief Information Security Officer.
Technologies
- Microsoft 365 administration and security
- Firewalls
- Intrusion prevention systems (IPS)
- Web content filtering
- Email protection
- Endpoint detection and response (EDR) platforms
Supplemental Information
- Location: 800 E. City Hall Ave, 1st Floor, Norfolk, VA 23510; Remote Work Eligible
- Salary: USD 79,982 - 133,999 per year
- Work Hours: Monday β Friday, 8:30 AM β 5:00 PM; forty hours per week to align with City operating hours
- Essential position: Requires attendance during emergencies, delayed city openings, and special weather events
- Reporting to: Chief Information Security Officer