NOC/SOC Network Engineer: In-Person Role

NOC/SOC Network Engineer role in-person at IP Services in Eugene, Oregon, supporting customer environments, cloud infrastructure, networking, servers, and cybersecurity operations.

Responsibilities

• Support, troubleshoot, and maintain customer and internal infrastructure environments
• Configure and manage Windows Server, Linux, Active Directory, DNS, DHCP, Group Policy, Azure/Entra ID, Microsoft 365, AWS, Virtual Solutions, Hyper-V, and related platforms
• Monitor systems, infrastructure health, backups, and alerts within a NOC/SOC environment
• Participate in incident response, troubleshooting, escalation handling, and root cause analysis
• Utilize ITSM and ticketing systems for incidents, changes, service requests, and projects
• Contribute to after-hours on-call rotation and scheduled maintenance work
• Create and maintain network diagrams, runbooks, SOPs, technical documentation, and configuration records
• Adhere to ITIL/ITSM best practices for incident, problem, and change management
• Collaborate with engineering, operations, helpdesk, and leadership teams
• Assist with technical projects, customer onboarding, and process improvement initiatives

Requirements

• 4–6+ years of experience in systems, networking, infrastructure, or IT support
• Strong troubleshooting and analytical abilities
• Excellent communication and organizational skills
• Proven ability to work effectively in a fast-paced, collaborative team environment
• Desire to continuously learn and advance technical skills
• Leadership or project coordination experience is a plus
• Ability to commute to Eugene, OR 97408 (Required)
• Willingness to relocate to Eugene, OR 97408 prior to starting (Required)

Technologies

• Windows Server
• Linux
• Active Directory
• DNS
• DHCP
• Group Policy
• Azure / Entra ID
• Microsoft 365
• AWS
• Virtual Solutions
• Hyper-V
• VMware
• Fortinet
• SIEM platforms
• EDR/MDR cybersecurity solutions
• PowerShell
• Automation scripting
• Vulnerability management platforms
• Zero Trust architectures
• Microsegmentation technologies

Benefits

• Health and dental insurance options
• Paid vacation and sick leave
• 401(k) with employer contributions and matching
• Technical training and certification opportunities
• Exposure to enterprise infrastructure and modern cybersecurity technologies
• Career growth opportunities within technical operations and engineering

Location

2896 Crescent Avenue, Eugene, Oregon

Job Details

• Job Type: Full-time
• Salary: $75,000–$80,000 per year
• Language: English (Required)

Education

Associate degree preferred

Certifications (Preferred)

• Microsoft Certification
• Fortinet Certification
• AWS Certification
• VMware Certification
• Security+ Certification