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Job Description

Sweet James is hiring a Senior AI Engineer in Newport Beach, CA (onsite) to lead AI initiatives from end-to-end delivery. The role owns the full cycle of learning the workflow, building and evaluating AI features, shipping to production, and supporting ongoing operations for user-facing systems.

What You’ll Do

  • Ship production AI features, including structured extraction, classification and routing, case search, and agents that draft routine work for staff approval.
  • Connect AI capabilities to core firm systems, including integrations with Salesforce/Litify, Microsoft Graph for Outlook and SharePoint, and additional services such as Zoom, Twilio, Retell, and DocuSign.
  • Build evaluation sets and tests to measure performance before release, tracking facts captured, facts missed, wrong answers, along with cost and speed for each model or prompt change.
  • Deploy services as containers on Azure, monitor them, and resolve production issues when they break.
  • Collaborate with intake, case management, records, and litigation teams before automation, then train staff on what is delivered and how it operates.
  • Document each system so other team members can run and maintain it.

Core Qualifications

  • 5+ years building production software, including 2+ years shipping LLM-powered features to real users.
  • Demonstrated ability to take ambiguous problems to shipped outcomes with limited supervision and to finish what you start.
  • Hands-on experience with LLM APIs (for example Anthropic and OpenAI), including prompt design, tool use, structured outputs, retrieval, and evaluation.
  • Strong experience with Python or TypeScript/Node (both preferred), plus SQL and Postgres.
  • Experience building REST APIs and webhooks, using Git, Docker, and deploying to cloud environments (with Azure preferred).
  • Ability to work carefully with sensitive data and explain technical work in plain language.

Technologies You May Use

  • Python; TypeScript; Node.js
  • SQL; Postgres
  • REST APIs; webhooks; Git; Docker; Azure
  • Anthropic; OpenAI
  • Salesforce; Litify; Microsoft Graph; Outlook; SharePoint
  • Zoom; Twilio; Retell; DocuSign
  • pgvector; vector search; Model Context Protocol
  • n8n
  • SOQL; OCR; document processing
  • containers; evaluation frameworks; agent frameworks

Preferred Skills

  • Vector search (for example pgvector), evaluation frameworks, and agent frameworks or the Model Context Protocol.
  • Experience with automation platforms such as n8n.
  • Salesforce API and SOQL experience, with Litify as a plus.
  • Voice AI or telephony experience, such as Retell, Twilio, or Zoom.
  • Experience with OCR and document processing, including exposure to legal, insurance, or healthcare data.

Hiring Safety Notice

Sweet James will never ask for payment or banking information during the hiring process.

Contact

For questions about this role, contact [email protected].

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