Senior Software Engineer/Forward Deployed
Job Description
Hybrid in Chicago with direct client impact.
As a Senior Software Engineer/Forward Deployed, you will help build and ship AI-powered voice and automation solutions that solve real business problems. This role combines hands-on engineering with client-facing delivery, covering everything from design through production for integrations, APIs, and data pipelines.
What you’ll build
- AI-powered voice and automation solutions delivered to clients
- Integrations, APIs, and data pipelines that connect systems and move data reliably
- End-to-end ownership of implementations, from initial design to production delivery
- Client collaboration to address complex business challenges using modern AI technologies
Core responsibilities
- Build and deliver AI-powered voice and automation solutions for clients
- Develop integrations, APIs, and data pipelines
- Own implementations from design through production
- Work directly with customers to solve complex business challenges using modern AI technologies
What you bring
- 5+ years of software engineering experience
- Strong development skills in Java/Spring Boot and Python
- Experience with REST APIs, system integrations, and data pipelines
- Knowledge of OAuth, webhooks, JSON, CSV, and SFTP
- Experience with AWS, Docker, Kubernetes, and CI/CD
- Proficiency with AI-assisted development tools including Copilot, ChatGPT, Claude, and Cursor
- Strong communication skills and client-facing experience
- Must be a U.S. Citizen or Green Card holder
- Hybrid schedule: 3 days onsite in the Loop, Chicago, IL
Technologies you’ll work with
Java, Spring Boot, Python, REST APIs, OAuth, webhooks, JSON, CSV, SFTP, AWS, Docker, Kubernetes, CI/CD, Copilot, ChatGPT, Claude, Cursor, Twilio, Genesys, Five9, LLMs, LangChain, LangGraph.
Preferred background
- Conversational AI, Voice AI, or telephony platforms (Twilio, Genesys, Five9)
- Experience with LLMs, prompt engineering, and AI application development
- LangChain, LangGraph, or similar AI frameworks
- Solutions engineering or professional services experience
- Experience in a startup or high-growth environment
Salary: USD 150,000 per year.
Location: Chicago, IL (hybrid).