Engineer Jobs in Mequon, WI

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Technical Support Engineer - Robotics

SEAL Analytical Inc Mequon, WI

Mequon, WI

Today

$60k - $65k/yr Full time Application Support Automation Customer Support

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Job Description

SEAL Analytical Inc is seeking a Technical Support Engineer - Robotics to help customers get the most from robotic and automated sample preparation instruments. This onsite role in Mequon, WI combines hands-on instrument work with customer-facing training and applications support. If you enjoy independent technical execution at customer sites and want to build deep expertise across a robotics product line, this position offers a direct path to becoming a go-to resource for instrument integration and troubleshooting.

What You’ll Do

Lead instrument installations with a focus on successful integration into customer laboratories
Provide customer training and help teams understand how to operate robotic and automated sample preparation instruments
Deliver applications support to assist customers as they apply instrumentation to real workflows
Perform technical troubleshooting to resolve installation and operational issues
Build expertise on the robotics product line and use that knowledge to support customer outcomes
Work independently at customer sites to integrate instruments and address on-site challenges
Support customers in achieving smooth adoption of the instruments into their laboratory processes

What You Bring

Bachelor’s degree in chemistry, engineering, or a related scientific or technical field (or equivalent relevant experience)
Strong mechanical aptitude and demonstrated troubleshooting skills
Working knowledge of laboratory techniques, sample preparation, and basic analytical chemistry
Experience preferred: laboratory robotics, automated sample preparation, or analytical instrumentation
Plus: familiarity with sample preparation for SVOC analysis, metals digestion, or environmental testing
Excellent technical troubleshooting and problem-solving skills
Strong hands-on mechanical and technical abilities
Communication skills: excellent written and verbal communication, including the ability to explain complex technical concepts clearly
Teaching and presentation skills: adapt training to different audiences
Independence: ability to work independently, make sound technical decisions, and manage challenges at customer sites
Organization: strong organizational and time-management skills
Collaboration: ability to work effectively as part of a collaborative team
Continuous learning: willingness to continually learn new instruments, software, and analytical applications
Customer focus: professional, customer-focused approach with an emphasis on building lasting relationships

Travel and Driving Requirements

Ability to travel approximately 50–75% of the time, typically with overnight trips of 2–5 days
Majority of travel within the United States, with occasional international travel
Ability to obtain and maintain a valid passport
Valid driver’s license and an acceptable driving record

Compensation: USD 60,000 - 65,000 per year. Minimum experience: 3 years.

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