Engineer Jobs in Rexburg, ID

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Software Engineer

Engineered Labs Rexburg, ID

Rexburg, ID

Today

$22 - $24/hr Full time Ai Chatbots APIs Artificial Intelligence

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Job Description

Engineered Labs is seeking a Software Engineer to help build and improve web-based systems while using modern AI development tools to strengthen the customer experience. In this Rexburg, ID onsite role, you will blend software and web development with customer support insights to turn real feedback into better products and faster resolutions.

What you’ll do

Maintain, update, and improve company websites, user interfaces, and internal dashboards.
Use AI-assisted coding tools such as Cursor, Claude Code, and GitHub Copilot to accelerate delivery of scripts, features, and site updates.
Integrate modern APIs, databases, and third-party tools to streamline cross-team workflows.
Respond to tier-1 and tier-2 customer support inquiries directly via phone, email, or ticketing systems to identify customer pain points firsthand.
Architect and deploy AI-driven customer service tools, including intelligent knowledge bases, automated response workflows, and custom support bots to reduce resolution times.
Monitor support analytics to spot recurring product bugs, user confusion, and operational bottlenecks.
Convert customer feedback and support tickets into actionable product improvements and design updates.
Prototype user flows, web components, and digital assets using tools such as Figma and Canva, including design-focused AI platforms.
Ensure cohesive visual branding, intuitive UI design, and responsive layouts across all web properties.

What you bring

Foundational experience in modern web development and comfort working with APIs.
Hands-on experience using generative AI tools, LLM APIs, and developer assistants to build faster and automate manual processes.
Exceptional written communication, with a patient, solution-oriented approach to customer interactions.
An eye for clean aesthetics, intuitive user interfaces, and frictionless customer onboarding.
Comfort with multiple priorities in a single day, moving between customer support threads, design work in Figma, and active development.

Tools and technologies

Cursor, Claude Code, GitHub Copilot
APIs, databases, third-party tools
Figma, Canva
Generative AI tools, LLM APIs, developer assistants
Intelligent knowledge bases, automated response workflows, custom support bots
Web components

Pay and location

Location: Rexburg, ID (onsite)
Compensation: $22.00 to $24.00 per hour (USD)

Benefits

Paid time off

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