Mdt Engineer Jobs

2 jobs found

30d ago

Desktop Support Engineer

Allied digital service limited Ladson, SC

Ladson, SC

30d ago Closed

$23 - $25/hr Part time Desktop Support End User Support Hardware Support

This position is no longer accepting applications (closed Sep 11, 2026).

Job Description

On-site, part-time Desk-side support for end user computing in Ladson, SC, providing Level 2 troubleshooting and maintenance at corporate locations. Allied digital service limited offers $23 to $25 per hour (temporary / part time, on need basis) while supporting a structured environment with SLAs, problem tracking systems, and clear communication across sales, operations, and branch teams.

Responsibilities

Deliver onsite operational and technical support to Authorized Users to meet specified SLAs
Resolve incidents and problems related to end user computing (EUC) equipment
Perform reactive troubleshooting to identify potential incidents and prevent repeat issues
Assist Authorized Users with connecting to corporate resources, including coordination for LAN, print, and file services, WAN connectivity, and access to appropriate LAN segments
Provide repair and maintenance for mobile devices
Install, upgrade, and repair EUC equipment including desktops, laptops, monitors, and associated peripherals
Provide software break/fix and replacement support for non-warranty assets
Support network printers and scanners, including device configuration, IP addressing, and direct TCP/IP output
Handle warranty and break/fix support for networked printers and scanners
Configure and support end users on mobile computing platforms
Provide VIP support for equipment including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, direct attached printers, local printers, scanners, and wireless networking
Create, change, and remove printer configurations and queues based on requests and SLAs
Provide on-site hardware support for troubleshooting end user computing technologies
Maintain regular, accurate, and timely feedback on customer requirements, including supervising assignments and keeping communication active with sales, operations, and branch office personnel
Use a problem management database and related systems to track and report calls and requests
Communicate technical information to both technical and non-technical teams and customers
Perform deskside support services as required

Requirements

4+ years of related work experience
Sound knowledge of imaging tools: Ghost, MDT, SCCM
Sound knowledge of data backup and recovery tools
Ability to install, upgrade, and migrate to Windows 10/11
Experience deploying Windows 10/11 in large enterprises
Experience configuring hardware and applications
Experience configuring network connectivity and access to resources
Experience configuring mobile computing
Ability to monitor and maintain systems running Windows 10/11
Knowledge of backup and recovery option configuration
Sound knowledge of ServiceNow
Sound knowledge of MAC OS (JAMF preferred)
Knowledge of PC imaging via SCCM
Certifications: A+ Certification and MD-100 Certification
OK to work as a Backfill engineer on need basis only

Technologies

Ghost, MDT, SCCM, Windows 10, Windows 11, ServiceNow, MAC OS, JAMF, AutoCAD, NX, AutoCAD/NX

Nice to Have

Application Support Engineering (AutoCAD/NX preferred) for manufacturing/development environments
Mobile Workstation Support (high-end performance laptops)
MFA/VPN troubleshooting (a plus)

Work Arrangement & Compensation

Location: Ladson, SC (On-Site, in person)
Employment Type: Temporary / Part time (on need basis)
Compensation: $23-$25/hour (pay: $23.00-$25.00 per hour)
Reports To: Client Services Manager

View full job page →

1mo ago

Desktop Support Engineer – End User Computing (EUC) Support

Allied digital service limited Johnston, RI

Johnston, RI

1mo ago Closed

$23 - $25/hr Full time Desktop Support End User Computing End User Support

This position is no longer accepting applications (closed Sep 8, 2026).

Job Description

Desktop Support Engineer (EUC) provides onsite deskside support across end user computing, peripherals, and VIP/white-glove executive environments in Johnston, RI.

Responsibilities

Troubleshoot, repair, and perform preventative maintenance for end user computing and peripheral equipment at the corporate location
Deliver onsite operational and technical support to Authorized Users while meeting specified SLAs
Resolve EUC incident and problem tickets through reactive troubleshooting and identification of potential future issues
Support Authorized Users with corporate network connectivity, including coordination and completion of access to LAN, print, and file services
Assist with WAN connectivity and access to appropriate LAN segments
Provide repair and maintenance for mobile devices
Install, upgrade, and repair EUC hardware, including desktops, laptops, monitors, and associated peripherals
Perform software break/fix services and handle replacement of non-warranty assets for end users
Support network printers and scanner connectivity, including device configuration, IP addressing, and direct TCP/IP output
Provide VIP/white-glove, executive level support for end user equipment
Perform warranty and break/fix support for networked printers
Configure and support users on mobile computing platforms
Support VIP equipment including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, direct attached printers, local printers, scanners, wireless networking, and related peripherals
Create, change, and remove printer configurations and queues based on requests and SLA requirements
Provide onsite hardware support and general troubleshooting for EUC-related technologies
Maintain regular, accurate, and timely communication on customer requirements, including supervising assignments and coordinating with sales, operations, and branch office personnel
Use problem management systems/databases to track and report on customer calls and requests
Communicate technical details to both technical and non-technical stakeholders and customers
Troubleshoot Win10 OS and O365
Provide conference device support
Support and troubleshoot SCCM client end installations
Provide additional deskside support services as required
Maintain 100% onsite coverage from the client office location

Requirements

3+ years of related work experience
Sound knowledge of imaging tools: Ghost and MDT
Sound knowledge of data backup and recovery tools: USMT
Installing, upgrading, and migrating to Windows 10
Deploying Windows 10 in large enterprise environments
Experience configuring hardware and applications
Experience configuring network connectivity and access to resources
Experience configuring mobile computing
Monitoring and maintaining systems running Windows 10
Experience configuring backup and recovery options

Technologies

mobile device management
Win10 OS
O365
SCCM client
Ghost
MDT
USMT
Windows 10
LAN
WAN
IP addressing
direct TCP/IP output
ServiceNow

Benefits

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Certifications

A+ Certification

Location: Johnston, RI (onsite) | Compensation: USD 23–25 per hour

View full job page →

Get Mdt Engineer Jobs alerts

New Mdt Engineer Jobs, daily.