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1mo ago

Senior Failure Analysis Engineer

Virtium RSM, CA

RSM, CA

1mo ago Closed

$140k - $160k/yr Full time Electrical Engineering Senior Analyst

This position is no longer accepting applications (closed Jul 23, 2026).

Job Description

The Senior Failure Analysis Engineer is a hands-on position focused on examining customer-returned SSD products to determine root causes and drive resolution. The role acts as the primary technical interface between customers and internal teams and leads a small team of 1–3 failure analysis engineers.

Responsibilities

Lead end-to-end handling of customer-returned SSDs, including investigation, root-cause analysis, documentation, customer communication, and issue closure.
Collaborate directly with customers to gather failure symptoms, usage conditions, logs, and reproduction details required for effective investigations.
Provide timely technical updates and formal failure analysis reports to customers throughout the investigation process.
Perform hands-on electrical, firmware, system-level, and physical failure analysis on SSD products.
Debug and analyze failures involving NAND flash, controllers, DRAM, PCBs, power circuitry, and interface-related issues in SSDs.
Execute structured root-cause analysis using appropriate failure analysis and problem-solving methodologies.
Coordinate corrective actions with cross-functional engineering, manufacturing, quality, and supplier teams to prevent recurrence.
Lead technical review meetings and customer-facing discussions for escalated failure analysis issues.
Monitor investigation progress, turnaround times, and closure of key failure analysis issues.
Maintain comprehensive documentation and failure analysis records to support resolution and knowledge sharing.
Provide supervision and technical guidance to the assigned failure analysis team of 1–3 engineers.

Requirements

8+ years of hands-on experience in SSD failure analysis, SSD debugging, or storage product engineering.
3+ years of leadership experience is preferred.
Bachelor’s or Master’s degree in electrical engineering, computer engineering, materials science, or a related field.
Experience leading technical investigations and supervising or mentoring engineers in a failure analysis or related environment.
Strong understanding of SSD architecture, including NAND flash, SSD controllers, NVMe/SATA/PCIe interfaces, and firmware interactions.
Experience handling customer-facing failure analysis, field-return investigations, and escalated technical issues.
Robust failure analysis and debugging skills with a methodical, investigative approach to identifying root causes in SSD products.

Technologies

Oscilloscopes
Logic analyzers
Protocol analyzers
X-ray
SEM/FIB
Thermal analysis tools
Python
SQL
JMP
MATLAB

Role Details

This is a full-time onsite role based in Rancho Santa Margarita, California, with a Monday through Friday schedule and no travel required. Compensation is listed as USD 140,000 to 160,000 per year, and the position is eligible for a bonus. The role may start at a higher level depending on experience and internal alignment.

Preferred Qualifications

Experience with enterprise SSD products or hyperscale customer support.
Knowledge of NAND reliability mechanisms such as retention, read disturb, endurance wear, and ECC behavior.
Familiarity with automotive or industrial reliability standards.

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