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Technical Support Specialist / X-Ray Installation Engineer

DEL MEDICAL INC Bloomingdale, IL

Bloomingdale, IL

Today

$50k - $60k/yr Full time Electrical Engineering Customer Support Equipment Support

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Job Description

The Technical Support Specialist / X-Ray Installation Engineer role at DEL MEDICAL INC supports the development of expertise in digital radiography and X-ray systems. The position combines technical assistance and training with a clear progression toward installation, commissioning, and field service support across North America.

Role Responsibilities

Develop proficiency in learning, troubleshooting, and supporting Del Medical X-ray and digital imaging systems.
Provide technical support to customers, distributors, dealers, and Field Service Engineers.
Diagnose issues across electrical, mechanical, software, and broader system-related areas.
Read and interpret electrical schematics, wiring diagrams, and technical documentation to support troubleshooting and repairs.
Record troubleshooting activities and recommend corrective actions based on findings.
Partner with Engineering and Manufacturing teams to support product improvement efforts.
Progress into installing, configuring, and commissioning X-ray systems at healthcare facilities.
Perform mechanical assembly, complete electrical connections, support system testing, and carry out calibration work.
Train customers on equipment operation and basic maintenance practices.
Travel throughout North America alongside experienced engineers as needed.

Required Qualifications

Bachelor’s degree in a related technical field, including Electrical Engineering, Electronics Engineering Technology, Mechanical Engineering Technology, Mechatronics, Robotics, Physics, Biomechanical Engineering, or a similar discipline.
Associate degree candidates or individuals with relevant technical experience will also be considered.
Experience in electronics troubleshooting, including familiarity with digital/analog electronics and electrical testing equipment.
Capability to support mechanical assembly and electrical systems.
Technical support experience and exposure to manufacturing equipment, field service, and robotics or automation.
Ability to read electrical schematics and wiring diagrams.
Basic computer and networking knowledge.
Strong mechanical aptitude, problem-solving skills, and an eagerness to learn.
Hands-on technical motivation with a customer-focused and professional approach.
Comfort working independently and as part of a team.
Interest in building a long-term engineering career.

Compensation and Work Location

Salary: USD 50,000 - 60,000 per year
Location: Bloomingdale, IL (hybrid), 60108

Benefits

Medical, Dental, and Vision Insurance
401(k)
LTD, STD, Life and AD&D Insurance
Paid time off and holidays
Hands-on technical training
Mentorship from experienced engineers
Career advancement opportunities
Collaborative team environment
Competitive salary

Career Growth Opportunities

Technical Support Specialist II
X-Ray Installation Engineer
Field Service Engineer
Senior Field Service Engineer
Technical Trainer
Technical Service Manager

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