Aem Cloud Service Engineer Jobs

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Today

Data Engineer

Horizontal Talent Boston, MA

Boston, MA

Today

Full time Adobe Campaign AEM Aem Cloud Service

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Job Description

Horizontal Talent is hiring a Senior Data & Distribution Platform Engineer in Boston, MA (onsite). In this senior role, you will support enterprise data and distribution applications in a global asset-management environment, combining production support with technical leadership. The focus is on reliability through monitoring, diagnostics, and continuous improvement across workflows and integrations.

What you’ll do

Provide technical direction and help prioritize work across the data and distribution support domain.
Own incident investigations and support end-to-end operational activities including service requests, problem management, operational changes, and release readiness.
Lead troubleshooting and root-cause analysis within the agreed Level 2 support scope.
Support and monitor enterprise data workflows and platforms, including Snowflake, dbt Cloud, Fivetran, and Collibra.
Support distribution and marketing applications, including AEM, Adobe Campaign, Salesforce C360, and Workfront.
Investigate and resolve issues related to APIs, data movement, integrations, and upstream or downstream dependencies.
Apply approved operational fixes and implement preventive improvements within Level 2 boundaries.
Contribute to monitoring, runbooks, diagnostics, and support automation efforts.
Improve documentation, support knowledge sharing, and help prevent recurring issues.
Collaborate with technical, product, business, and vendor teams to drive timely resolution and clear communication.

What you bring

7+ years of experience supporting enterprise data platforms, SaaS applications, or production environments.
Strong hands-on experience with Snowflake, advanced SQL, and Python.
Experience with dbt Cloud, Fivetran, or comparable data pipeline tools.
Proven ability to monitor and troubleshoot production data workflows.
Capability to guide technical work, mentor others, or coordinate delivery efforts.
Strong root-cause analysis and problem-solving skills.
Excellent communication skills for technical and non-technical stakeholders.
Understanding of APIs, integrations, data movement, and production support practices.
Familiarity with incident, problem, and change management processes.

Technologies you’ll work with

Snowflake, SQL, Python, dbt Cloud, Fivetran, Collibra
AEM, Adobe Campaign, Salesforce C360, Workfront

Preferred experience

Client-facing, consulting, or managed services background.
Exposure to data governance tools such as Collibra (or similar).
Experience supporting AEM, Adobe Campaign, Salesforce C360, or Workfront.
Knowledge of Azure APIM or other enterprise integration layers.
Experience with observability or service management tools.
Background building operational monitoring, diagnostic tools, or support automation.

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