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Job Description

Field-based service role supporting advanced CNC machine tools across a defined Southern territory.

As a Field Service Engineer, you will partner with distributors and end users across LA, TX, OK, and AR to help keep CNC equipment running at peak performance. The work centers on installing, preventive maintenance, troubleshooting, and repairing advanced machine tools, with an emphasis on improving uptime and ensuring machines deliver reliable output.

What you’ll be doing

  • Travel throughout the Southern region to install, service, troubleshoot, and repair CNC machine tools, including 5-axis CNC machining centers, turning centers, milling machines, and lathes.
  • Carry out machine installations, preventive maintenance, diagnostics, and repairs to maximize customer uptime and machine performance.
  • Diagnose and resolve issues across electrical, mechanical, hydraulic, pneumatic, and CNC control related systems.
  • Analyze technical problems, take corrective actions, and provide clear recommendations to customers and internal teams.
  • Support distributors and end users with technical guidance, machine optimization, and continuous improvement initiatives.
  • Maintain accurate service reports and communicate service activities, findings, and recommendations.

What you bring

  • Prior experience servicing, maintaining, installing, or troubleshooting CNC machine tools, including 5-axis CNC machining centers, turning centers, milling machines, lathes, or similar precision machinery.
  • Strong working knowledge of CNC control systems such as Fanuc, Siemens, Heidenhain, or comparable platforms.
  • An engineering degree, technical degree, or machine tool technology background is preferred, but not required; strong field service experience with machine tools is encouraged.
  • Ability to diagnose and resolve complex mechanical and electrical issues.
  • A valid driver’s license and willingness to travel throughout the Southern states to support customers and distributors.
  • Strong communication skills and a customer-focused approach.

Compensation and benefits

Salary: USD 90,000 - 130,000 per year.

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Technologies

Fanuc, Siemens, Heidenhain.

Location: Louisiana (onsite).

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