The Joseph Hotel - Nashville is seeking a full-time Engineer Technician to support day-to-day maintenance across a luxury, full-service property. This onsite role focuses on keeping hotel facilities safe, functional, and guest-ready through preventive maintenance, troubleshooting, repairs, and clear documentation. The Engineering team works to protect the guest experience while maintaining the standards expected in a Forbes-rated, Marriott-aligned environment.
Key Responsibilities
- Complete routine preventive maintenance and repairs in guestrooms, public areas, restaurants, meeting spaces, offices, and back-of-house areas.
- Address guestroom maintenance requests and operational service calls promptly and professionally.
- Troubleshoot and repair basic HVAC, electrical, plumbing, refrigeration, mechanical, and other building systems.
- Diagnose equipment and system issues and determine the appropriate corrective action.
- Perform repairs for fixtures and hardware including faucets, toilets, drains, lighting, switches, outlets, doors, locks, and related equipment.
- Handle drywall repair and cosmetic work such as painting, caulking, patching, and touch-ups to maintain property appearance.
- Support basic carpentry and furniture repairs as needed.
- Inspect guestrooms and public spaces for maintenance concerns and correct deficiencies before they affect guests.
- Carry out scheduled preventive maintenance according to hotel and manufacturer standards.
- Maintain accurate records for preventive maintenance, repairs, inspections, and completed work orders.
- Monitor equipment and building systems for unusual conditions and communicate potential issues to Engineering leadership.
- Assist with HVAC tasks, including troubleshooting guestroom temperature concerns and routine maintenance.
- Assist with refrigeration and kitchen equipment maintenance and repairs as appropriate based on training and certification.
- Support maintenance for hotel pools, spa equipment, pumps, motors, and other mechanical equipment as assigned.
- Respond quickly to urgent situations including leaks, equipment failures, power issues, and other operational emergencies.
- Coordinate with Front Office, Housekeeping, Food & Beverage, Spa, Security, and other departments to minimize disruption.
- Communicate professionally with guests during repairs in occupied guestrooms or public areas.
- Protect guest belongings and maintain guest privacy when entering guestrooms.
- Keep Engineering shops, storage areas, tools, equipment, and supplies clean, organized, and safe.
- Properly use, maintain, and secure hotel tools and equipment.
- Follow safety procedures, including proper use of personal protective equipment and safe handling of chemicals, tools, and machinery.
- Assist with inspections and life-safety procedures as directed by Engineering leadership.
- Identify opportunities to improve efficiency, reduce equipment downtime, and extend the useful life of hotel assets.
- Consistently support Marriott brand standards and Forbes Travel Guide service expectations.
- Complete additional duties and special projects as assigned by Engineering leadership.
Required Background and Skills
- Previous hotel maintenance, building engineering, facilities maintenance, or related technical experience preferred.
- Working knowledge of HVAC, electrical, plumbing, refrigeration, and general mechanical systems.
- Experience with painting, drywall, carpentry, plumbing repairs, and general building maintenance.
- Strong mechanical aptitude and troubleshooting ability, including the ability to identify problems, determine causes, and complete repairs safely and efficiently.
- Relevant certifications such as HVAC, EPA, refrigeration, electrical, or plumbing are highly desirable.
- Knowledge of preventive maintenance programs and work-order systems preferred.
- Strong attention to detail and pride in maintaining the appearance and condition of a luxury property.
- Ability to work independently and contribute to a collaborative Engineering team.
- Strong organizational and time-management skills, including prioritizing urgent guest and operational needs.
- Professional communication skills and a hospitality mindset.
- Dependability, punctuality, and commitment to maintaining The Joseph’s standards of excellence.
- Flexible availability including mornings, evenings, weekends, holidays, and occasional emergency or on-call needs based on hotel operations.
- Physical ability to stand, walk, bend, kneel, climb, reach, and work in confined or elevated spaces as required.
- Ability to safely lift, carry, push, and move equipment and materials required for the position.
- Ability to safely use ladders, hand tools, power tools, and maintenance equipment.
Employment Details
- Department: Engineering / Maintenance
- Employment Type: Full-Time
- FLSA Status: Non-Exempt, Hourly
- Location: Nashville, TN (onsite)
- Schedule: Flexible availability required, including mornings, evenings, weekends, holidays, and on-call needs based on hotel operations
Benefits
- Medical, dental and vision insurance
- Life and AD&D insurance
- Short- and long-term disability coverage
- Voluntary hospital, accident and illness plans
- Optional legal plan
- 401(k) Retirement Plan with Company Match
- Tuition Reimbursement Program
- Paid Maternity & Paternity Leave
- Childcare Assistance Match – up to $100 per month per child or eligible disabled spouse or parent
- Student Loan Repayment Assistance – up to $150 per month
- SupportLinc Employee Assistance Program
- Opportunity to earn up to four weeks of PTO within your first year
- Additional Birthday PTO
- Annual Volunteer PTO
- Hotel, Restaurant, Spa & Retail Discounts at Makeready Collection and ZaZa properties
- Team Member Referral Bonuses
- Birthday & Anniversary Recognition
- Wellness Initiatives
- Culture Council participation
- Recognition programs with rewards
- Pet Insurance available for purchase
Equal Employment Opportunity: Makeready LLC is an Equal Opportunity Employer committed to creating an inclusive workplace and providing equal employment opportunities to all applicants and team members without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.
