Field Service

Field Service Engineer Jobs

48 jobs found

Today

Technical Support Engineer- (Remote)

GE Vernova Massachusetts 🇺🇸 Remote

Massachusetts

Today

$87k - $145k/yr Full time Electrical Engineering Automation Field Service

Apply Now

Job Description

This Technical Support Engineer role provides technical leadership and both remote and on-site support for offshore wind turbine service operations, based in Massachusetts with remote work flexibility. The position serves as the primary contact for service operations leadership, production engineers, supervisors, and technicians, and drives continuous improvement in service activity preparation.

Responsibilities

Provide first-level remote technical troubleshooting for turbine issues to service teams, with periodic on-site support as needed, and escalate to the appropriate technical specialists to meet commissioning timelines related to the turbine controller.
Create and manage technical cases, work orders, and non-conformities to update instructions, tools, and troubleshooting guides, or address customer technical queries in line with project and quality processes.
Support Work Order readiness by defining priority and assist the back-office purchasing team with tooling and spares lists to smooth daily planning and execution.
Coordinate daily planning calls with offshore vessels to support execution planning and optimize activities for the following day.
Collaborate with design and technical support teams to develop world-class troubleshooting guides to reinforce service technical independence and boost daily efficiency.
Lead technical and operational improvements affecting the main controller, HMI, or SCADA functions for technician operations as well as site-specific operations during grid outages.
Drive process improvements focusing on digitalization, data analytics, and EHS compliance.
Analyze data for continuous improvement in operational safety and quality, with special focus on warnings analysis and control improvements across overall warning strategies.

Requirements

8 years of Offshore Wind Farm experience.
Degree or Diploma in Electrical, Mechatronics, or Industrial Engineering.
Proven track record in wind turbine operation and troubleshooting is mandatory.
Strong understanding of wind turbine systems including electrical, mechanical, controls, and network and communication systems.
Offshore wind experience is highly desirable due to logistical complexity and offshore operational challenges.
Experience with continuous improvement and quality tools applied to service operations.
Strong problem-solving, analytical, and interpersonal skills.
Flexibility, motivation, and ability to work under pressure with the ability to manage multiple priorities simultaneously.
Strong communication, goal-driven and team-player skills.
Understanding of English language for global procedures.

Technologies

SCADA
HMI

Benefits

Medical, dental, vision, and prescription drug coverage
Health Coach from GE Vernova (24/7 nurse-based resource)
Employee Assistance Program (24/7 confidential assessment, counseling and referral services)
GE Vernova Retirement Savings Plan with company matching contributions
Access to Fidelity resources and financial planning consultants
Tuition assistance
Adoption assistance
Paid parental leave
Disability benefits
Life insurance
12 paid holidays
Permissive time off

Working Relationships

Reports to Technical Support Leader
Supports Operations execution teams, including both supervisors and technicians, whether locally at turbines or remotely in the Remote Operation Center
Maintains a strong relationship with the Control team within the Engineering organization

Relocation Assistance Provided

View full job page →

Today

Technical Support Engineer

GE Vernova Massachusetts 🇺🇸 Remote

Massachusetts

Today

$87k - $145k/yr Full time Electrical Engineering Field Service Hardware Support

Apply Now

Job Description

What you gain

GE Vernova offers a comprehensive benefits package and a collaborative culture for engineers supporting offshore wind service projects. This remote-friendly role in Massachusetts includes hands-on technical leadership, opportunities to influence service preparation, and a clear path for professional growth. The position carries a competitive salary range of $87,000 to $145,000 per year, with discretionary annual bonus eligibility. A geographic differential may apply in certain locations. A degree or diploma in electrical, mechatronics, or industrial engineering and at least three years of offshore wind experience are required.

Responsibilities

Provide first-level remote technical troubleshooting for turbine issues to service teams, with periodic on-site support as needed, and route complex cases to the appropriate specialists to keep turbine controller commissioning on schedule.
Create and manage technical cases, work orders, and nonconformities to update instructions, tools, troubleshooting guides, or address customer technical queries in line with project and quality processes.
Assist on work order readiness by defining priorities and supporting the back office with tooling and spare parts lists to streamline planning and execution.
Coordinate daily planning calls with offshore vessels to support execution planning and optimize activities for the next day.
Collaborate with design and technical support teams to develop world class troubleshooting guides that empower field technicians and improve daily efficiency.
Lead technical and operational improvements affecting the main controller, HMI or SCADA functions used by technicians and site operations, including grid outage scenarios.
Drive process improvements with emphasis on digitalization, data analytics, and environmental, health and safety compliance.
Analyze data to identify opportunities for enhancing safety and quality in operations.
Focus on warnings analysis and enhancements to the overall warnings strategy.

Requirements

At least three years of offshore wind farm experience.
Degree or diploma in Electrical, Mechatronics, or Industrial Engineering.
Proven track record in wind turbine operation and troubleshooting is mandatory.
Solid understanding of wind turbine systems including electrical, mechanical, controls, and network and communications.
Offshore wind experience is highly desirable due to logistical complexity and offshore challenges.
Experience applying continuous improvement and quality tools to service operations.
Strong problem solving, analytical, and interpersonal skills.
Flexible, self-motivated, and able to work under pressure while managing multiple priorities.
Strong communication, goal orientation, and teamwork.
Proficiency in English for global procedures.

Technologies

HMI
SCADA
Turbine controller

Benefits

Medical, dental, vision, and prescription drug coverage
Health Coach from GE Vernova (24/7 nurse-based resource)
Employee Assistance Program (24/7 confidential assessment, counseling and referral services)
Retirement Savings Plan / 401(k) with company matching
Fidelity resources and financial planning consultants
Tuition assistance
Adoption assistance
Paid parental leave
Disability benefits
Life insurance
12 paid holidays
Permissive time off

Working relationships

Reports to the Technical Support Leader and supports operations execution teams, including supervisors and technicians working on turbines onsite or from the Remote Operation Center. Maintains a strong collaboration with the Control team within Engineering.

Additional information

Relocation assistance provided: No
Pay range for US-based candidates is $87,000 to $145,000 per year; geographic differential of 110%, 120%, or 130% may apply in certain areas; final offer influenced by experience, education, and skill set
Bonus eligibility: discretionary annual bonus
This posting is expected to remain open for at least seven days after July 21, 2026

View full job page →

Today

Medical Technical Support Engineer (Korean Bilingual)

Cesna Recruitment San Diego, CA

San Diego, CA

Today

$60k - $80k/yr Full time Customer Support End User Support Field Service

Apply Now

Job Description

Cesna Recruitment seeks a Korean bilingual Medical Technical Support Engineer to lead installation, maintenance, and on-site troubleshooting of advanced medical equipment across field and Service Center environments in San Diego. The role blends hands-on technical service with collaboration across global teams, including specialists in Korea, to ensure readiness and reliable operation as the U.S. installed base expands.

Location

San Diego, California (onsite).

Compensation

Salary range: USD 60,000 – 80,000 per year.

Education & Experience

Bachelor’s degree in mechanical engineering, electrical engineering, biomedical engineering, or a related field, with 2+ years of relevant experience preferred.

Responsibilities

Coordinate and execute system delivery, installation, and technical service activities for medical equipment in both field and Service Center environments.
Perform preventive maintenance, repair, part replacement, software updates, and product recall execution per established procedures and timelines.
Conduct troubleshooting, root cause analysis, and corrective actions for technical issues identified during customer support, field activities, or Service Center operations.
Provide onsite technical support during customer cases, including assistance in clinical or operating room environments as required.
Support equipment setup, operation, and technical readiness for exhibitions, trade shows, and customer demonstrations.
Collaborate with Clinical Specialists to support field execution and contribute to capability transfer during the transition period.
Maintain equipment, instruments, and parts inventory within the U.S. Service Center to ensure operational readiness.
Communicate and coordinate with global teams, including cross-functional teams in Korea, as needed.
Follow operating room protocols and hospital requirements while maintaining HIPAA compliance.
Obtain and maintain required hospital credentials, training, vaccinations, and related documentation.
Contribute to stable customer operations and service readiness as the installed base and commercialization activities expand.

Requirements

Bachelor’s degree in mechanical, electrical, biomedical engineering, or a related field.
Proficiency in English and Korean.
Entry-level position requiring 2+ years of relevant experience preferred.
Experience in technical service, engineering, or field support preferred.
Background in the medical device industry, capital equipment support, or technical service for complex systems strongly preferred.
Ability to apply technical knowledge to solve complex and unfamiliar problems.
Strong communication, organization, and interpersonal skills.
Ability to manage multiple priorities effectively in a fast-paced environment.
Capability to work effectively in a multicultural and cross-functional setting.
Willingness to travel up to 50% as required.
Ability to safely lift and move equipment weighing up to 40 pounds.

Benefits

Health, dental, vision, and life insurance at no employee premium (including dependent coverage).
401(k) retirement plan with 5% matching.
Generous paid time off and holidays.
No visa sponsorship available.

View full job page →

1d ago

Desktop Support Engineer/Field Support Engineer (FSO) – L2

Blupace Kennewick, WA

Kennewick, WA

1d ago

$23 - $24/hr Contract Cloud Platforms Desktop Support End User Support

Apply Now

Job Description

Blupace is seeking a Field Support Engineer (FSO) – L2 to deliver onsite IT support at the Lamb Weston facility in Kennewick, Washington. This contract role centers on desktop support, endpoint management, and troubleshooting across enterprise IT environments, delivering hands-on assistance to end users in both corporate offices and plant settings. The successful candidate will perform imaging and deployment tasks, handle incidents through ServiceNow, and participate in after-hours coverage as needed.

Responsibilities

Deliver on-site L2 support for laptops, desktops, printers, and mobile devices.
Perform device imaging, deployment, and endpoint management using SCCM and Intune.
Troubleshoot Windows, Microsoft 365, hardware, software, and networking issues.
Coordinate and resolve incidents and service requests in ServiceNow.
Support users across corporate office and plant environments.
Participate in on-call, after-hours, and weekend support as required.

Requirements

3–5+ years of Desktop Support, Field Support, or EUC experience.
Hands-on experience with Windows, SCCM, Intune, and ServiceNow.
Basic LAN and Wi‑Fi troubleshooting skills.
Strong communication and customer‑focused support abilities.

Technologies

SCCM
Intune
Windows
Microsoft 365
ServiceNow

Engagement details

Location: Kennewick, WA (onsite)
Engagement type: Contract
Pay rate: USD 23.00–24.00 per hour

Preferred certifications

Microsoft
CompTIA A+
ITIL

View full job page →

1d ago

Technical Support Engineer

Piller Power Systems Inc. Middletown, NY

Middletown, NY

1d ago

$95k - $100k/yr Full time Electrical Engineering Automation Cloud Platforms

Apply Now

Job Description

Join Piller Power Systems Inc. as a Technical Support Engineer in Middletown, NY. This onsite role offers a competitive annual salary of USD 95,000 to 100,000, a comprehensive benefits package, and the opportunity to work across field service, engineering, and customer-facing teams. You will collaborate with global colleagues, support complex electrical power systems, and travel as needed. A Bachelor's degree in Electrical Engineering or a related discipline and a minimum of seven years of relevant experience are required.

Benefits

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance

Responsibilities

Act as the primary technical escalation point for complex field service and customer issues
Deliver advanced remote and onsite technical support to field technicians, project teams, customers, and internal staff
Conduct root cause analysis of equipment and system problems and propose corrective actions
Assist Engineering and Operations in addressing performance and reliability concerns
Support inspections, testing, commissioning, and validation of equipment in the U.S. and internationally as needed
Assist technicians with software applications, programming tools, and system configuration
Provide technical support for internal office technology, including desktops, laptops, printers, mobile devices, Microsoft 365 applications, networking, and business systems
Troubleshoot hardware, software, network connectivity, and user access issues, resolving directly or coordinating with external IT providers when needed
Support deployment, configuration, maintenance, and inventory management of company computers, mobile devices, and technical equipment
Support implementation and maintenance of software applications used by Engineering, Operations, and Field Service personnel
Develop, maintain, and continuously improve technical documentation, including startup procedures, programming guides, operator manuals, technical specifications, spare parts documentation, product option documentation, and factory/production test procedures
Collaborate with global engineering teams to enhance service documentation
Review, author, and approve Method of Procedure (MOP) documents for field service activities
Coordinate the Non-Conformance Report (NCR) process with global engineering and manufacturing teams
Participate in product quality reviews and continuous improvement initiatives
Escalate recurring technical or product quality concerns to leadership
Support development and distribution of Root Cause Analysis (RCA) reports
Design, develop, and deliver technical training programs for field service technicians
Conduct customer training on equipment operation and maintenance
Mentor and coach technicians on advanced troubleshooting techniques and best practices
Partner with Engineering, Operations, Project Management, Service, and IT teams to support successful project execution
Contribute technical expertise to special projects and process improvement initiatives
Perform other duties as assigned

Requirements

Bachelor's degree in Electrical Engineering or a related discipline
Minimum of seven years of experience supporting industrial electrical power systems in military, commercial, or equivalent environments
Demonstrated expertise in uninterruptible power supply (UPS) systems or comparable critical power technologies
Experience troubleshooting SCR and IGBT power electronics
Experience with computerized electrical control systems, PLCs, and ladder logic
Knowledge of mechanical bearing assemblies and vibration analysis
Experience developing technical documentation and conducting technical training is preferred
Experience supporting Windows-based computer systems, Microsoft 365, networking, and business technology is preferred
Advanced electrical and electronic troubleshooting skills
Strong analytical and root cause analysis capabilities
Ability to diagnose complex system failures remotely and onsite
Working knowledge of Microsoft Windows operating systems, Microsoft 365, networking fundamentals, and standard office hardware
Experience troubleshooting desktop, laptop, printer, mobile device, and network connectivity issues
Ability to support both industrial control systems and general business technology
Excellent written and verbal communication skills
Ability to present technical information to technicians, engineers, customers, and internal staff
Proficiency with Microsoft Office and standard engineering software tools
Valid driver's license with an acceptable driving record
Valid U.S. Passport or ability to obtain one; ability to qualify for international travel, including Canada
Willingness to travel domestically and internationally as business needs require
Ability to lift and move up to 70 pounds, climb ladders, and safely access industrial equipment
Ability to work in office, manufacturing, and industrial field environments with occasional exposure to electrical and mechanical equipment
Willingness to travel to customer locations and manufacturing facilities

Technologies

Microsoft Windows
Microsoft 365
Microsoft Office
Ladder logic
PLCs
SCR power electronics
IGBT power electronics

Work Environment

This position is primarily office-based with some remote flexibility and periodic travel to customer sites, manufacturing facilities, and field locations. Work may involve exposure to industrial environments requiring appropriate personal protective equipment (PPE).

View full job page →

3d ago

Technical Support Engineer

ALTEN Technology USA Greensboro, NC

Greensboro, NC

3d ago

Full time Electrical Engineering Customer Support Field Service

Apply Now

Job Description

ALTEN Technology USA in Greensboro, NC onsite seeks an experienced Technical Support Engineer to deliver expert level assistance for complex heavy-duty truck issues, with a strong emphasis on electrical systems and diagnostics.

Responsibilities

Provide advanced technical support and resolution for complex field-reported issues
Diagnose and troubleshoot vehicle systems using data acquisition and analysis tools
Conduct root cause analyses for product quality concerns and implement containment actions
Monitor and validate the effectiveness of corrective solutions
Support dealers and customers through direct engagement, including onsite visits as needed
Deliver technical guidance and training to customer support personnel and stakeholders
Manage large-scale technical cases or end-to-end processes with minimal supervision
Utilize ticketing systems to track, prioritize, and resolve technical issues
Collaborate with engineering, quality, and service teams to drive issue resolution
Coach, mentor, and delegate work to less experienced team members

Requirements

Bachelor's degree in Engineering (Electrical, Mechanical, or related field) or equivalent experience
8+ years of relevant experience in technical support, engineering, or a related field
Hands-on experience working with trucks strongly preferred
Strong expertise in electrical systems, including wiring and harness troubleshooting
Experience with diagnostic tools, data acquisition, and technical data analysis
In-depth knowledge of powertrain, chassis, and electrical/electronic systems
Experience in a test engineering or product support environment
Familiarity with workshop service practices and repair procedures
Ability to manage complex technical issues independently
Strong communication, problem-solving, and leadership skills
Willingness to travel as required

Compliance Notice

ALTEN USA is a federal contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Drug Screening Requirement

As a federal contractor, ALTEN USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.

View full job page →

4d ago

Service Engineer

Leverages U.S. Inc. (Shigotosagashi.com) Cincinnati, OH

Cincinnati, OH

4d ago

$60k - $90k/yr Full time Customer Service Engineering Field Engineering

Apply Now

Job Description

A Service Engineer position with a Japanese manufacturer based in Cincinnati, focused on on-site installation and commissioning, technical support, and B2B client relations, with cross-border coordination to the Japan headquarters.

Responsibilities

On-site Installation & Commissioning: Lead the physical installation, setup, and testing of equipment at client sites across the region, primarily for projects managed by our headquarters in Japan.
Technical Support & Maintenance: Provide high-level troubleshooting, preventative maintenance, and emergency repairs to maximize uptime for our B2B customers.
B2B Client Relations: Serve as the technical representative for Japanese-affiliated firms in the U.S., managing expectations and building long-term trust through professional service.
Cross-Border Coordination: Act as a bridge between the Cincinnati office and the Japanese HQ. Translate technical requirements, report site conditions, and coordinate project timelines to ensure global alignment.
Documentation & Reporting: Prepare detailed service reports, technical manuals (when necessary), and feedback logs for the engineering team in Japan to support product improvement.

Requirements

Technical Expertise: A strong background in mechanical or electrical engineering, with hands-on experience in equipment installation or field service.
Bilingual Proficiency (English & Japanese): Japanese at business level or higher; able to communicate complex technical issues with HQ in Japan and handle professional correspondence with Japanese clients.
English: Professional working proficiency for local operations and vendor management.
Client-Facing Skills: Proven experience in B2B sales support or customer service, particularly with Japanese corporate culture and business etiquette.
Adaptability: Ability to thrive in a small-team environment (4–5 people) where taking initiative and wearing multiple hats are essential.
Mobility: Willingness to travel to client sites as required by project schedules.
Timing: Availability to start and undergo handover between July and September.