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Job Description

On-site Field Service role focused on CNC machine tool installation, troubleshooting, repair, and maintenance with 100% travel.

Responsibilities

  • Install CNC machine tool systems and all associated accessories at customer sites
  • Diagnose and resolve mechanical, hydraulic, pneumatic, or application-related issues
  • Coordinate resolution plans and recommend CNC tool repairs or replacements
  • Provide customer support both on-site and remotely for customers, distributors, and internal colleagues
  • Manage service projects and deliver training as needed
  • Support trade shows and provide service coverage as required
  • Complete work with 100% travel, including overnight trips and occasional weekend travel
  • Perform other related duties as assigned

Requirements

  • Bachelor’s degree in Electrical, Mechanical, Industrial Engineering, or related field (or equivalent experience)
  • 3+ years machine tool maintenance or technology experience (electrical and mechanical)
  • 3+ years remote technical support experience in the machine tool industry
  • 3+ years installation and maintenance of machining centers, including CNC geometry checks and adjustments
  • Knowledge of PLC programming and troubleshooting, control systems, FANUC Controls, and power circuits
  • Proficiency with Microsoft Word, Excel, and PowerPoint (Microsoft suite)
  • OSHA-10 certification in General Industry or Construction
  • Experience installing and servicing OD/ID and/or cylindrical grinding machines

Technologies

  • PLC programming
  • FANUC Controls
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint

Location and Work Style

  • Location: Alabama (on-site)
  • Job type: Full-time
  • Work location: In person

Compensation

  • Starting pay: $28 / hr.
  • Offers may be based on experience, education, and qualifications

Benefits

  • BCBSIL health insurance with low premiums and deductibles
  • Company-paid Short- and Long-Term Disability and Basic Life & AD&D
  • Bi-annual bonus opportunity
  • Safe Harbor 401(k) match
  • 10 paid holidays + 15 days of PTO to start (additional PTO earned over time)
  • Training and advancement opportunities
  • Company culture with connection-focused events, including annual sporting events, family events, holiday celebrations, and regular company updates with lunch

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