Microsoft Platform and AI Engineer

Build secure Microsoft 365, Power Platform, and AI solutions that help teams work faster, automate repeatable processes, and deliver measurable business value. In a supportive, engaged workplace culture, you will help Gorilla Glue improve productivity through Microsoft 365 Copilot, Copilot Studio, and AI-enabled capabilities, supported by governance, security, and operational best practices.

What you’ll do

• Configure and support Microsoft 365, Microsoft 365 Copilot, Copilot Studio, and Power Platform capabilities to enable productivity, automation, and AI-driven experiences.
• Implement integrations between Copilot Studio, Power Platform, SharePoint Online, Teams, OneDrive, Exchange Online, and other approved Microsoft technologies.
• Develop secure workflows, actions, connectors, and knowledge experiences so agents and AI solutions can interact effectively with Microsoft 365 services and business data.
• Design, build, test, deploy, and maintain Copilot Studio agents aligned to approved business needs, including topics, generative orchestration, knowledge sources, authentication, variables, and conversation flows.
• Integrate agents with Power Automate, Microsoft 365, Dataverse, approved APIs, Microsoft Graph, and other enterprise systems.
• Troubleshoot and resolve issues across Copilot, Copilot Studio, Power Platform, integrations, permissions, data access, and platform services.
• Apply responsible AI and governance requirements across the solution lifecycle, including security, data protection, access control, and operational supportability.
• Test, monitor, and continuously improve agents based on usage, quality, risk, and stakeholder feedback; create reusable patterns, templates, and components aligned to approved architecture standards.
• Design and build business solutions using Power Apps, Power Automate, Dataverse, and other approved Power Platform capabilities to automate approvals, notifications, and data capture.
• Use solutions, connection references, environment variables, and application lifecycle practices to move work through development, test, and production environments; configure roles, permissions, connectors, and data access per governance.
• Support Microsoft 365 Copilot deployment activities, including readiness, onboarding, and adoption; deliver demos, training sessions, office hours, and practical guidance.
• Create user guidance, solution documentation, FAQs, learning materials, and reusable prompting examples; identify AI, agent, and automation improvement opportunities.
• Provide technical input into use-case assessments, develop proof of concepts and production-ready solutions, and communicate progress and recommendations to business stakeholders.
• Support release planning, change control, incident resolution, and post-implementation reviews; identify risks, constraints, licensing considerations, and support requirements.
• Collaborate with IT teams and approved partners to resolve platform, integration, identity, data, or service issues; own assigned project tasks from discovery through implementation and transition to support.

Technologies you’ll work with

• Microsoft 365, Microsoft 365 Copilot, Copilot Studio
• Power Platform, Power Apps, Power Automate, Dataverse
• Microsoft 365 Services, SharePoint Online, Teams, OneDrive, Exchange Online
• Microsoft Graph, Power BI, Power Pages, AI Builder
• Azure, Azure AI, PowerShell, Entra ID, Dynamics 365

Requirements

• Minimum 3 years professional work experience
• Demonstrated experience designing, building, testing, and deploying solutions in Microsoft Copilot Studio
• Strong practical delivery with Power Platform, particularly Power Apps, Power Automate, and Dataverse
• Experience integrating Copilot Studio, Power Platform, Microsoft 365 services, APIs, connectors, SharePoint, and Dataverse
• Experience designing AI-enabled solutions, workflows, automations, and business process improvements using Microsoft technologies
• Working knowledge of environments, security roles, permissions, data loss prevention, solution management, and application lifecycle practices within Power Platform
• Ability to gather business requirements and translate them into technical solutions, prototypes, or production implementations
• Ability to troubleshoot agents, applications, workflows, integrations, identity, permissions, and data-related issues
• Strong written and verbal communication skills, including training users and explaining technical concepts to non-technical audiences
• Demonstrate ownership, organization, documentation, and problem-solving skills
• Commitment to responsible AI, security, privacy, governance, and continuous learning

Preferred

• Experience with SharePoint Online, Teams, Exchange Online, Entra ID, Microsoft Graph, or PowerShell
• Experience using Azure services or Azure AI capabilities in support of Microsoft platform solutions
• Experience with Power BI, Power Pages, AI Builder, custom connectors, or Dynamics 365
• Experience supporting a multinational or distributed organization
• Relevant Microsoft certifications such as PL-200, PL-400, MS-102, or AI-900

Benefits and culture

• Competitive compensation packages
• Comprehensive healthcare benefits
• Other perks and incentives
• Supportive and engaged workplace culture

Company values

• Have fun, be passionate and show it
• Act with integrity and respect in all relationships
• Communicate openly and appreciate the effort of others
• Embrace knowledge, growth, and change
• Strive for excellence in what we do every day

Day-to-day focus

• Microsoft 365 Administration & Platform Engineering
• Copilot Studio & AI Solution Development
• Power Platform Solution Development
• Copilot Deployment, Adoption & Enablement
• AI Use-Case Discovery & Business Partnership
• Governance, Security & Operational Support
• Project Delivery & Implementation