Principal Software Engineer - Agentic AI

Principal Software Engineer - Agentic AI at JPMorganChase, onsite in Plano, TX within the Consumer & Community Banking Digital Technology team.

Responsibilities

• Designs and implements scalable software architectures and coding frameworks aligned with established design patterns.
• Produces secure, high-quality production code and conducts code reviews and debugging for peers.
• Architects and governs agentic AI powered engineering workflows using enterprise tools to accelerate delivery, improve code quality, and scale operational outcomes; defines guardrails for validation, security, resiliency, and reuse across teams.
• Leverages SDLC toolchain knowledge, including enterprise AI assisted development and automation capabilities, to maximize automation value at scale.
• Advises cross functional teams on technology within the Agentic AI domain.
• Serves as the function's principal subject matter expert.
• Contributes to the development of technical methods in line with modern product development methodologies.
• Creates durable, reusable software frameworks adopted across teams and functions.
• Influences senior leaders across business, product, and technology units to align on technology strategy.
• Guides strategy and development across multiple products, applications, and technologies within a portfolio.
• Develops novel code and enables new production capabilities across teams and functions.
• Translates complex technical issues and trends into leadership insights to drive innovation and informed technology decisions.

Requirements

• Formal training or certification in software engineering with 7+ years of applied experience.
• Hands-on experience delivering system design, application development, testing, and operational stability.
• Expert proficiency in one or more programming languages.
• Proven experience designing and leading the adoption of agentic AI enabled development practices across teams, including human-in-the-loop validation standards, auditability/traceability of changes, and secure handling of sensitive data.
• Strong understanding of responsible AI use and control expectations in engineering workflows, including security, resiliency, data sensitivity, and risk-based governance; ability to influence senior technical leaders on safe scaling patterns and reuse.
• Experience applying expertise and new methods to solve complex technology problems in one or more technical disciplines.
• Drives adoption and implementation of technical methods in line with the latest product development methodologies.
• Creates durable, reusable software frameworks leveraged across teams and functions.
• Ability to advise cross-functional teams on technological matters within the domain of Agentic AI Platforms and building agentic customer experiences.
• Contributes to the development of technical methods in Agentic Customer Experiences in line with product development methodologies.
• Hands-on experience building agentic AI platforms for AI driven customer experiences.
• Advanced knowledge of software development processes with deep expertise in one or more technical disciplines.
• Cloud, artificial intelligence, machine learning, and AI agents experience.
• Practical cloud-native experience.

Technologies

• Agentic AI platforms

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• A retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching