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Job Description

TX RX Systems, Inc. offers a full-time, onsite Applications Engineer position in Angola, NY that blends technical engineering with customer-facing support. You will work directly within LMR (land mobile radio) networks, helping customers understand products, shaping quote documentation, and supporting solutions from engineering through production readiness. If you value clear communication, hands-on problem solving, and being part of a team, this role supports that day-to-day impact alongside a benefits package including 401(k) with matching, health, dental, and vision insurance, and paid time off.

Responsibilities

  • Build comprehensive product knowledge and understand how TX RX Systems offerings fit into LMR networks
  • Explain technical aspects of products and services to customers using strong communication and active listening
  • Partner with the sales team to understand customer requirements and deliver aligned outcomes
  • Support sales efforts by joining phone calls and meetings with customers when needed
  • Identify customer needs and propose custom solutions using available products and services
  • Create technical drawings and documents required for quote packages
  • Help clients troubleshoot issues with existing equipment
  • Work with the production floor team as needed to optimize systems prior to shipment
  • Create and maintain bills of materials for custom systems
  • Represent TX RX Systems with a high standard during technical and application discussions with customers

Requirements

  • Bachelor’s degree in Electrical/Electronics or equivalent experience
  • Radio Frequency System experience is a plus, but not required
  • Outstanding written, verbal, and interpersonal communication, including customer service and active listening
  • Strong problem-solving, organization, and attention to detail
  • Willingness to be thoroughly trained in TX RX Systems and the LMR industry
  • Team player with a positive attitude
  • Ability to operate a computer and keyboard; proficiency with Microsoft Office 365
  • Effective communication using written, speech, hearing, and vision skills

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Location: In person, Angola, NY 14006 (required). Relocation: Relocate before starting work (required). Job Type: Full-time. Pay: USD 65,000 - 75,000 per year.

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