Senior Analyst, Agentic AI Engineer

Dell Technologies is seeking a Senior Analyst, Agentic AI Engineer to support the Services Operations AI Transformation team. In this onsite role in Hopkinton, MA, you will embed with operational groups to design, build, deploy, and govern agentic AI solutions that use large language models and enterprise data.

The focus is on scaling practical enterprise AI adoption through production-grade systems, clear evaluation, and measurable business outcomes.

Key Responsibilities

• Work with operations teams to assess workflows, spot automation opportunities, and convert business processes into scalable AI agent specifications
• Design, develop, test, and deploy AI-powered agents and workflows using large language models, retrieval systems, and enterprise data sources
• Establish evaluation frameworks, monitor production performance, troubleshoot issues, and improve accuracy and adoption over time
• Handle AI portfolio intake, including tracking, governance, and stage-gate execution to support successful delivery and compliance with enterprise standards
• Create reusable templates, documentation, and best practices to enable broader adoption and scalable AI delivery across multiple business domains

Required Qualifications

• 2+ years of experience in software engineering, data science, machine learning, technical consulting, or a related technical field
• Bachelor’s degree in Computer Science, Engineering, Data Science, or a related discipline (or equivalent practical experience)
• Strong Python skills, including building, improving, and maintaining production-quality applications
• Hands-on experience delivering AI or LLM-powered solutions, including prompting, tool integration, retrieval-augmented generation (RAG), workflow orchestration, and evaluation techniques
• Ability to collaborate with business stakeholders, produce clear technical specifications, manage competing priorities, and deliver from concept through production

Tools and Technologies

• Python
• Large language models
• Retrieval systems
• Retrieval-augmented generation (RAG)
• Workflow orchestration
• GitHub Copilot
• DataRobot
• Windsurf
• Jira/Confluence

Desired Qualifications

• Experience with AI development tools and platforms such as GitHub Copilot, DataRobot, Windsurf, or comparable technologies
• Familiarity with enterprise delivery practices, including architecture reviews, security and governance requirements, Jira/Confluence workflows, portfolio management, and executive reporting

Compensation

Salary range: $96,000 to $132,000 per year.