Hopkinton, MA

Engineer Jobs in Hopkinton, MA

2 jobs found

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Today

Senior Analyst, Agentic AI Engineer

Dell Technologies Hopkinton, MA

Hopkinton, MA

Today

$96k - $132k/yr Full time Backend Developer Agentic Ai Engineering Artificial Intelligence

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Job Description

Dell Technologies is seeking a Senior Analyst, Agentic AI Engineer to support the Services Operations AI Transformation team. In this onsite role in Hopkinton, MA, you will embed with operational groups to design, build, deploy, and govern agentic AI solutions that use large language models and enterprise data.

The focus is on scaling practical enterprise AI adoption through production-grade systems, clear evaluation, and measurable business outcomes.

Key Responsibilities

Work with operations teams to assess workflows, spot automation opportunities, and convert business processes into scalable AI agent specifications
Design, develop, test, and deploy AI-powered agents and workflows using large language models, retrieval systems, and enterprise data sources
Establish evaluation frameworks, monitor production performance, troubleshoot issues, and improve accuracy and adoption over time
Handle AI portfolio intake, including tracking, governance, and stage-gate execution to support successful delivery and compliance with enterprise standards
Create reusable templates, documentation, and best practices to enable broader adoption and scalable AI delivery across multiple business domains

Required Qualifications

2+ years of experience in software engineering, data science, machine learning, technical consulting, or a related technical field
Bachelor’s degree in Computer Science, Engineering, Data Science, or a related discipline (or equivalent practical experience)
Strong Python skills, including building, improving, and maintaining production-quality applications
Hands-on experience delivering AI or LLM-powered solutions, including prompting, tool integration, retrieval-augmented generation (RAG), workflow orchestration, and evaluation techniques
Ability to collaborate with business stakeholders, produce clear technical specifications, manage competing priorities, and deliver from concept through production

Tools and Technologies

Python
Large language models
Retrieval systems
Retrieval-augmented generation (RAG)
Workflow orchestration
GitHub Copilot
DataRobot
Windsurf
Jira/Confluence

Desired Qualifications

Experience with AI development tools and platforms such as GitHub Copilot, DataRobot, Windsurf, or comparable technologies
Familiarity with enterprise delivery practices, including architecture reviews, security and governance requirements, Jira/Confluence workflows, portfolio management, and executive reporting

Compensation

Salary range: $96,000 to $132,000 per year.

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9d ago

Content Design Systems Engineer

Dell Technologies Hopkinton, MA

Hopkinton, MA

9d ago

$128k - $166k/yr Full time Ai Experience Design Collaboration Content Design

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Job Description

Dell Technologies is hiring a Content Design Systems Engineer to scale how customer content is designed, produced, and delivered across the customer experience ecosystem. In this onsite role in Hopkinton, Massachusetts, you will help build reusable content systems and governance practices that support clear, consistent, and accessible customer communications, with opportunities to shape AI-enabled workflows.

You will work across design, engineering, and content teams to create content components, templates, and standards that can be applied across products and multi-channel experiences. The focus is on making content easier to reuse and improve over time, while supporting personalization, localization, and accessibility.

Responsibilities

Design and maintain reusable content components, templates, patterns, and standards for scalable customer communications.
Partner with designers, engineers, and content teams to implement content within products, design systems, and multi-channel experiences.
Structure and optimize content for accessibility, personalization, localization, and consistent delivery across channels.
Support content governance through documentation, content audits, and continuous improvement of reusable assets.
Contribute to automation and AI-powered workflows while building expertise in structured content and content systems.

Requirements

Strong foundation in UX writing, content design, content strategy, or related disciplines.
Understanding of user-centered design principles and content best practices.
Familiarity with accessibility and inclusive content standards.
Familiarity with AI workflows.
Experience in design systems, content systems, or reusable frameworks.
Ability to recognize patterns and apply existing standards consistently.
Comfortable working with structured information and content models.
Familiarity with CMS platforms, structured content, design tools, or similar AI systems.
Ability to collaborate effectively with engineers and technical teams.
Curiosity about automation, AI, and workflow optimization.
Comfortable receiving feedback and iterating on solutions.
Desire to learn systems thinking, governance, and scalable content practices.
Demonstrates ownership within defined projects.
Strong understanding of content design systems, reusable patterns, information architecture, messaging frameworks, and systems thinking.
Experience designing content across customer journeys, channels, and interaction states.
Foundational or working knowledge of generative AI and LLM-powered experiences, including prompting, context, conversational interactions, and AI-generated content.
Strong collaboration and communication skills, with experience working in Figma, design systems, or cross-functional product environments.

Technology

Figma
CMS platforms
LLM-powered experiences
Generative AI

Benefits

Explore the overall benefits experience at MyWellatDell.com

Desirable Requirements

Exposure to AI-powered, agentic, conversational, or generative experiences.
Familiarity with prompt design, context engineering, AI evaluation, RAG concepts, or responsible AI practices.
Experience or knowledge of structured content, including metadata, taxonomy, schemas, content models, or JSON.
Knowledge of localization/internationalization, terminology management, and accessibility practices such as WCAG 2.2.
Experience with B2B, commerce, subscription, support, service design, or complex customer journeys.

Compensation

The salary range for this position is $128,350 - $166,100 per year.

Experience: 5+ years

Location: Hopkinton, MA (onsite)

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Engineer Jobs in Hopkinton, MA

Senior Analyst, Agentic AI Engineer

Content Design Systems Engineer

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