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Job Description

Flexible hybrid contract role in Mountain View, CA / San Diego, CA / Plano, TX. Vytwo is looking for a Zscaler Security Engineer to design, deploy, and operate Zero Trust security using Zscaler technologies, while partnering across teams to keep enterprise access secure, optimized, and resilient.

Responsibilities

  • Deploy and manage Zscaler ZIA, ZPA, and ZDX for large enterprise environments.
  • Design, implement, and optimize security policies including SSL Inspection, URL Filtering, Sandbox, Access & Timeout Policies, and Client Forwarding.
  • Support Zscaler migration and integration with Workspace ONE / MDM platforms.
  • Deploy and manage ZPA App Connectors in data centers and cloud environments (with AWS preferred).
  • Manage ZCC agent profiles, coordinate configuration updates, and drive rollout strategy.
  • Maintain SSL Inspection Exemption lists for certificate-pinned applications.
  • Support development and monitoring of DLP policies.
  • Perform L3 to L7 troubleshooting using tools such as Wireshark, tcpdump, MTR, Zscaler Analyzer, and ZSATunnel & ZSATray logs.
  • Use ZDX and other Zscaler diagnostics to investigate latency and performance issues.
  • Serve as a Level 3 escalation point for P1/P2 incidents, coordinating with Zscaler TAMs & Support.
  • Manage Zscaler-related tickets and escalations in ServiceNow.
  • Collaborate with infrastructure, cloud, network, and security teams to ensure secure access.
  • Create and maintain SOPs, documentation, and knowledge articles.

Requirements

  • BS/MS in Computer Science or related area, or equivalent relevant experience.
  • 8+ years in network security, cloud security, and/or Zero Trust.
  • Strong hands-on expertise with ZIA, ZPA, ZDX, and ZCC (mandatory).
  • Solid understanding of TCP/IP, DNS, HTTP/HTTPS, TLS/SSL, proxy architecture, and authentication such as SAML/AD.
  • Familiarity with IPSec/GRE.
  • Proficiency in packet analysis using Wireshark and tcpdump.
  • Experience with AWS/GCP with relevant networking fundamentals.
  • Analytical, problem-solving, and creative mindset.
  • Experience working with Software Development Lifecycle processes such as Agile Development and SCRUM (or similar).
  • Strong stakeholder communication across leadership and cross-functional teams, with clear, succinct, and persuasive messaging.
  • Ability to work independently and lead problem-solving efforts.
  • Excellent troubleshooting and documentation skills.
  • Ability to work under pressure in fast-paced enterprise environments.

Technologies

Zscaler ZIA, Zscaler ZPA, Zscaler ZDX, Zscaler ZCC, Workspace ONE, MDM, ZPA App Connectors, Wireshark, tcpdump, MTR, Zscaler Analyzer, ZSATunnel, ZSATray, ServiceNow, plus SSL Inspection, URL Filtering, Sandbox, Client Forwarding, DLP, ZDX diagnostics, TCP/IP, DNS, HTTP/HTTPS, TLS/SSL, Proxy architecture, SAML, AD, IPSec/GRE, AWS, GCP.

Benefits

  • Flexible work from home options available.

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