Sivan Windows and Doors relies on a Salesforce-based CRM, known as 360 Improvement, to manage the full spectrum of its operations—from sales and measurements to ordering, warehouse, installation, service, and accounting. The Senior Salesforce Developer / Solutions Engineer will shape and extend this platform, delivering design, development, and integration work on-site in Northridge, CA for local candidates.
Responsibilities
- Design, implement, and enhance Salesforce capabilities to meet business needs.
- Develop advanced Flows, Automations, and custom solutions within the platform.
- Create and maintain integrations between Salesforce and third-party systems.
- Establish and manage APIs linking Salesforce with external applications.
- Build integrations with QuickBooks to streamline finance processes.
- Develop connections with WhatsApp for messaging workflows.
- Integrate with SMS platforms to support notification and alerting use cases.
- Connect Salesforce with email platforms for communication automation.
- Facilitate integrations with vendors and manufacturers to support procurement and fulfillment.
- Link scheduling systems to coordinate activities and resource allocation.
- Develop custom dashboards and reporting tools to empower data-driven decisions.
- Assist in designing future iterations of the CRM to scale with the business.
- Collaborate with management and department leaders to optimize business processes.
- Identify opportunities for automation to reduce manual workloads across departments.
- Document development work and the system architecture for maintainability and knowledge transfer.
Requirements
- Minimum of 3 years of Salesforce development experience.
- Strong understanding of Salesforce architecture.
- Proficiency with Apex and Lightning Components (LWC).
- Experience with Flow Builder, Validation Rules, Custom Objects, and Reports & Dashboards.
- Track record of building and maintaining API integrations.
- Solid troubleshooting and problem-solving abilities.
- Ability to work independently and manage multiple projects concurrently.
- On-site work in Northridge, CA for local candidates only.
Technologies
- Salesforce, 360 Improvement, Apex, Lightning Components (LWC), Flow Builder, Validation Rules, Custom Objects, Reports & Dashboards, API integrations
- QuickBooks, WhatsApp, SMS Platforms, Email Platforms, WhatsApp Business
- ChatGPT, Claude, Copilot
Company Overview
Sivan Windows and Doors distributes high-quality windows and doors to homeowners and construction companies, delivering exceptional products and service to support client projects from start to finish.
Job Overview
Our custom Salesforce-based CRM, 360 Improvement, governs the end-to-end lifecycle of the business, including call center operations, sales (B2B and B2C), measurements, ordering, warehouse management, installation, service, and accounting.
Preferred Qualifications
- Experience integrating Salesforce with QuickBooks.
- Familiarity with AI tools such as ChatGPT, Claude, Copilot, or similar.
- Experience with WhatsApp Business integrations.
- Background in CRM implementation and process automation.
- Experience in construction, home improvement, manufacturing, or field service industries.
