Engineer Jobs in San Angelo, TX

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2d ago

Field Service Engineer

Shimadzu Medical Systems San Angelo, TX

San Angelo, TX

2d ago

$35 - $45/hr Full time Electrical Engineering Dicom Field Service

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Job Description

Responsibilities

Keeps radiology department equipment at customer sites operational by conducting maintenance, repairs, and installations.
Performs diagnostic maintenance and service on vendor mobile units, stationary radiographic systems, R&F, and DR equipment.
Works independently on routine and complex tasks.
Documents service activity by completing and submitting service tickets.
Maintains accurate time sheets and related submissions.
Follows expense reporting requirements.
Keeps site logs current and submits logs as required.
Manages parts inventory to ensure availability for service calls.
Submits FDA reports as required.
Ensures radiation badge compliance.
Maintains tools and test equipment, including care and calibration.
Exercises budgetary responsibility in the use of replacement parts and other costs impacting profitability.
Maintains an adequate set of tools and test equipment.
Maintains site service documentation and company vehicle maintenance.
Assists other field engineers with workload as needed.
Available for on-call shifts and travel for training as required.
Collaborates with end users to troubleshoot issues and identify timely solutions.
Diagnoses system problems and leverages available resources to resolve them promptly.
Supports field sales in identifying service sales opportunities, including service agreements, contracts, and new business opportunities.
Shares knowledge with coworkers and contributes to a collaborative team environment to meet objectives.
Maintains high performance by minimizing repeat calls, completing tasks promptly, seeking additional assignments, following manufacturer procedures, and planning work schedules.
Upholds Shimadzu's Vision, Mission and Values in all interactions with customers, coworkers and suppliers.
Follows all customer and company policies, procedures and safety standards.
Performs duties professionally and respectfully, safeguarding customer needs and patient privacy.
Provides mentoring to level 1 Engineers.

Requirements

High School diploma or GED.
3-5 years of installation and service experience with DR detectors and Radiographic Medical Imaging Equipment.
Military or Vocational training is a plus.
Valid driver’s license and insurable; travel via car to customer sites.
Strong mechanical aptitude and ability to perform basic electrical troubleshooting.
Ability to follow a schematic diagram.
Computer skills with knowledge of DICOM, Microsoft Windows applications, and networking.
Excellent organization, attention to detail, and accuracy.
Willingness to serve on-call duty on a scheduled rotation.
Quality and customer service driven to meet or exceed expectations.
Team player who is willing to go above and beyond to help others.
Good time management; able to work independently with minimal supervision.
Possible overnight travel and extended stays on short notice, including evenings, weekends, and holidays.
Scopes, meters, and test equipment provided; must have personal hand tools.

Education & Certifications

Associates degree in Electronics preferred or equivalent military training.
High School diploma or GED required.
3-5 years of installation and service of DR detectors and Radiographic Medical Imaging Equipment.
Military/Vocational training a plus.

Technologies

DICOM
Microsoft Windows
Networking
Canon DR detectors

Physical Demands & Work Environment

On-call rotation after six months, requiring 24 x 7 availability via phone or pager.
May work beyond normal hours to support emergency service.
Ability to lift and carry various sub-assemblies.
On-call, standby, and overtime may be assigned.
Travel to other locations as required.
Ability to repair in cramped or difficult access areas.
Typically works in a hospital or imaging center.
May be exposed to x-ray radiation.
Must be able to climb ladders and carry equipment up or down stairs.
Occasional overnight travel and extended stays may be necessary, including evenings, weekends, and holidays.

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