Westlake, OH

Engineer Jobs in Westlake, OH

3 jobs found

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Today

IT Support Engineer

DataServ / xFact Westlake, OH

Westlake, OH

Today

Full time Active Directory Azure Ad / Entra Id End User Support

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Job Description

The IT Support Engineer provides onsite and remote support for internal and external customers, focusing on end-user technology, Microsoft 365, identity, networking, and service ticket execution.

Responsibilities

Deliver onsite and remote technical support for hardware, software, operating systems, and network-related issues
Troubleshoot and resolve end-user technology problems efficiently and professionally
Configure, deploy, and support equipment including desktops, laptops, mobile devices, printers, and other peripherals
Support Microsoft 365, email systems, collaboration tools, and business applications
Assist with user account administration, password management, security access, and identity management
Troubleshoot wired and wireless network connectivity issues
Document troubleshooting steps, outcomes, and support procedures
Serve as the primary technical contact for assigned customers
Maintain positive relationships with customer stakeholders
Act as a liaison between customers and internal technical teams
Provide high level customer service while managing expectations and maintaining professionalism
Manage assigned service requests and incident tickets through completion
Prioritize workload based on business needs and service level expectations
Keep ticket documentation accurate and timely
Escalate issues appropriately when additional expertise or resources are required
Follow established support processes and best practices
Maintain customer and internal technical documentation
Create and update knowledge base articles and support procedures
Assist with inventory management and technology asset tracking
Maintain accurate records of equipment deployments and configurations
Travel to the Westlake office and to customer locations as needed
Perform other duties as required to meet business needs

Requirements

Associate degree in Information Technology, Computer Science, or related field (or equivalent combination of education and experience)
2+ years of IT support, help desk, desktop support, or field services experience preferred
Strong troubleshooting and problem-solving skills
Experience supporting Windows operating systems and Microsoft 365
Familiarity with Active Directory, Entra ID (Azure AD), and endpoint management platforms
Networking fundamentals understanding including TCP/IP, DNS, DHCP, VPNs, and wireless networking
Strong written and verbal communication skills
Ability to manage multiple priorities in a fast-paced environment
Ability to work independently while remaining part of a collaborative team
Flexibility to travel to corporate office and customer locations as needed

Technologies

Microsoft 365
Email systems
Collaboration tools
Active Directory
Entra ID (Azure AD)
Endpoint management platforms
TCP/IP
DNS
DHCP
VPNs
Wireless networking

Preferred Qualifications

Experience supporting multiple customer environments or managed IT services
Experience with Microsoft Intune or modern device management platforms
Familiarity with Google Workspace environments
Exposure to cybersecurity tools and best practices
Industry certifications such as CompTIA A+, CompTIA Network+, Microsoft Fundamentals Certifications, ITIL Foundations

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3mo ago

Materials Applications Engineer

Struers LLC Westlake, OH

Westlake, OH

3mo ago Closed

Full time Engineering Field Engineering Materials

This position is no longer accepting applications (closed Aug 9, 2026).

Job Description

The role centers on delivering hands-on materials testing engineering support, demonstrations, and training for Struers equipment, with travel across national and international sites from the Westlake, Ohio headquarters.

Responsibilities

Provide technical and applications support for Struers material testing systems to internal and external customers
Prepare and evaluate customer samples, developing preparation procedures and best practices
Conduct product demonstrations in-house, at customer facilities, at trade shows, and via virtual platforms
Deliver technical training programs for customers and internal teams
Develop and implement educational training materials and courses
Support Sales in technical discussions, contributing to successful opportunity conversion
Present technical content through webinars, conferences, and industry events
Assist customers in troubleshooting and resolving quality issues
Participate in continuous improvement initiatives, including Lean activities such as 5S

Education and Experience

Master’s degree (or equivalent experience) in Materials Science, Metallurgy, or a related technical field

Qualifications

Degree in Materials Science, Metallurgy, or related technical field (or equivalent experience)
Experience with materialographic sample preparation and microscopy required
Clean driving record
Ability to travel domestically and internationally, including overnight travel
Familiarity with ISO and ASTM standards, including ISO 17025 and ASTM E10, E18, E92/E384
Proficiency with Microsoft Office and technical software applications
Structured and analytical problem-solving skills
Excellent written and verbal communication skills
Strong presentation and product demonstration skills, in person and virtual
Training and facilitation capability
Collaborative team player with the ability to work cross-functionally and globally

Technologies

Microsoft Office

Benefits

Competitive compensation
Health insurance
AD&D insurance
Dental insurance
Employee assistance program
Flexible spending account
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance
15 days of vacation annually
Sick time
Volunteer time
Floating holidays
Birthday holiday
Professional development and ongoing technical training
Pet insurance
Short-term disability

Long-term disability

401(k) with company match and immediate vesting

What We Offer

Competitive compensation
Comprehensive benefits package including 401(k) with company match and immediate vesting, medical insurance, critical illness coverage, short- and long-term disability, pet insurance, and more
15 days of vacation annually, plus sick time, volunteer time, floating holidays, and a birthday holiday
Professional development and ongoing technical training
Opportunity to work with leading-edge materials testing technology
Collaborative and supportive team environment
Stable, profitable organization with over 150 years of industry leadership

Work Location

Westlake, Ohio, onsite

Job Type

Full-time

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6mo ago

Senior Electrical Engineer

Q-Lab Corporation Westlake, OH

Westlake, OH

6mo ago Closed

Full time Electrical Engineering Senior Design

This position is no longer accepting applications (closed May 19, 2026).

Job Description

Q-Lab Corporation offers a collaborative, growth-oriented culture based in Westlake, Ohio. Our modern headquarters are conveniently located off I-90, and the company has earned 11 consecutive years as a Northeast Ohio Top Workplace. Expect a competitive compensation package that includes a profitability bonus and a company-funded retirement plan, plus extensive benefits and generous time off. As a global leader in material durability testing, we design and manufacture laboratory test products since 1956, including weathering testers, light stability testers and corrosion testers, while offering testing services worldwide.

Benefits

A modern, well-appointed headquarters located off I-90 in Westlake, Ohio
Top Workplace recognition in Northeast Ohio for 11 consecutive years
Competitive pay with a profitability bonus and a company-funded retirement plan
Extensive benefits package including health, vision, dental, disability and life insurance
Generous paid time off and holidays
A collaborative and friendly work environment

Responsibilities

Lead end-to-end electrical subsystem design and development for PCBs and sensors from concept through prototyping, testing and manufacturing
Manage multiple projects including new product initiatives, design improvements and cost-reduction efforts
Design, build, and test prototypes to verify performance against requirements
Define project requirements, assess technical risks, and establish deliverables and timelines
Develop innovative designs that satisfy safety, performance, reliability and manufacturability criteria
Produce test instructions, engineering reports and engineering change notices
Provide technical assistance to purchasing, service, sales, marketing and production teams

Requirements

Bachelor’s Degree in Electrical Engineering
8+ years of proven experience in a product development and manufacturing environment
Experience designing heat management solutions for circuit designs
Hands-on experience designing board-level analog and digital circuits

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Engineer Jobs in Westlake, OH

IT Support Engineer

Materials Applications Engineer

Senior Electrical Engineer

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