Data Engineer
Job Description
Jackson Walker is hiring a Data Engineer to support Microsoft SQL Server and related application integrations, with secondary responsibility for Aderant financial applications, in a hybrid role based in Dallas, TX.
Responsibilities
- Provide day-to-day support for Microsoft SQL Server environments under established procedures and senior-level guidance.
- Write, test, and maintain T-SQL queries, views, and stored procedures to support applications, troubleshooting, and operational needs.
- Assist with database monitoring, backups and restores, performance checks, security, and data integrity validation.
- Troubleshoot database-related issues by gathering supporting details, then escalate complex problems to senior staff.
- Support data imports/exports, scheduled jobs, interfaces, and integrations across Aderant and other Firm systems.
- Provide application support for Aderant Expert and related modules, including Expert Billing, Expert Collections, Entity Manager, and other supported applications.
- Assist with user access, security groups, application settings, templates, and routine configuration changes.
- Troubleshoot user-reported Aderant issues, collect logs and supporting details, and escalate complex issues to senior staff or Aderant support.
- Support testing and validation for Aderant upgrades, patches, configuration changes, and integrations.
- Monitor Aderant scheduled jobs and interfaces, document failures, and assist with restart or recovery procedures.
- Maintain application support documentation, configuration records, test scripts, and operating procedures.
- Coordinate with Accounting, IT, vendors, and project team members to track Aderant issues through resolution.
- Assist with release preparation, test-environment refreshes, upgrade runbooks, deployment checklists, and post-change validation.
- Participate in knowledge transfer and cross-training across application development, database, infrastructure, and business teams.
- Perform other duties as assigned.
Requirements
- Bachelor’s degree from an accredited college or university (preferred); equivalent technical training or relevant experience will be considered.
- Minimum 2 years of experience in SQL Server support, database support, application support, systems administration, or a related technical role.
- Working knowledge of Microsoft SQL Server, relational database concepts, and ability to write and troubleshoot basic T-SQL queries.
- Understanding of database troubleshooting, software testing practices, and application integrations.
- Ability to document technical issues, procedures, and resolutions clearly.
- Ability to handle confidential information and follow established security and change-control procedures.
- Preferred: experience with Aderant Expert or another legal, financial, ERP, or enterprise application.
- Preferred: familiarity with billing, timekeeping, collections, or accounting workflows.
- Preferred: exposure to SQL Server Reporting Services (SSRS), SQL Agent jobs, Windows services, or application integrations.
- Preferred: familiarity with Subversion or Git, ticketing systems, and Agile project practices.
- Strong troubleshooting and organizational skills with attention to detail.
- Effective communication skills and ability to work collaboratively.
- Ability to ask questions, follow documented procedures, and escalate issues when appropriate.
- Curiosity, dependability, and motivation to build expertise in SQL Server, Aderant, and enterprise application support.
Technologies
- Microsoft SQL Server
- T-SQL
- SQL Server Reporting Services (SSRS)
- SQL Agent jobs
- Windows services
- Aderant Expert
- Expert Billing
- Expert Collections
- Entity Manager
- Subversion
- Git
Location & Work Arrangement
- Dallas, TX (hybrid): two days per week in the office and three days per week working remotely from home.
Work Conditions
- Professional office environment with limited exposure to excessive noise or temperature variations; routinely uses a computer, telephone, and standard office equipment.
- Extended computer use, review of detailed technical information, and communication with users, team members, and vendors.
- May occasionally require more than 40 hours per week or irregular hours to support system maintenance, releases, and other business needs.
Additional Details
- Position Summary: Entry-level support for Microsoft SQL Server databases, queries, interfaces, and related application integrations; secondary responsibility for the Firm’s Aderant financial applications.
- FLSA: Exempt
- Reports To: Director of Application Development
- Department: Information Technology