Lead Software Engineer - Salesforce

Lead Software Engineer - Salesforce role based in Plano, TX, onsite within JPMorgan Chase's Consumer & Community Banking group, focused on delivering secure, scalable technology in an agile environment.

Responsibilities

• Designs and delivers innovative software solutions, handling architecture, development, and debugging with the ability to tackle nonstandard problems.
• Writes secure, production-grade code and reviews or debugs code written by teammates.
• Identifies opportunities to automate recurring remediation to improve the operational stability of applications and systems.
• Leads evaluation sessions with external vendors, startups, and internal teams to assess architectures, technical credentials, and fit within the existing information architecture.
• Leads communities of practice across Software Engineering to promote awareness and adoption of new and leading-edge technologies.
• Contributes to a culture that values diversity, opportunity, inclusion, and respect.

Requirements

• Formal training or certification in software engineering with 8+ years of applied experience.
• Hands-on experience delivering system design, application development, testing, and operational stability.
• Proficiency in automation and continuous delivery methods.
• Strong understanding of the Software Development Life Cycle.
• Advanced knowledge of agile practices, including CI/CD, application resiliency, and security.
• Proven experience with software applications and processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile).
• Experience configuring Salesforce elements such as objects, fields, record types, profiles, permission sets, page layouts, dynamic forms, validation rules, flows, approval processes, list views, reports, and dashboards.
• Knowledge of Sales Cloud, Service Cloud, FSC, and OMNI Channel.
• Hands-on experience with Agentforce and/or external LLM integrations with Salesforce.
• Strong understanding of Salesforce programming and administration concepts (Lightning Web Components, Aura Components, Apex, Flows, Async Apex, Custom Metadata, Triggers, SOQL, and assignment rules).
• Knowledge of Salesforce APIs (REST API, Bulk API) and integration capabilities.

Technologies

• Salesforce platform and tools including Lightning Web Components (LWC) and Aura Components
• Apex, Flows, Async Apex, Custom Metadata, Triggers, SOQL
• Salesforce APIs: REST API, Bulk API
• Sales Cloud, Service Cloud, FSC, OMNI Channel
• Agentforce and external LLM integrations with Salesforce

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching

About Us

Chase is a leading financial services firm delivering solutions for consumers, small businesses, nonprofits, and cities. Our mission centers on building engaged, lifelong relationships and placing customers at the heart of our work. We offer a competitive total rewards package and a range of benefits to meet employee needs, with equal opportunity and strong emphasis on diversity and inclusion.

We provide base salary determined by role, experience, and location, with eligible roles potentially receiving commission-based pay and discretionary incentive compensation, plus a broad benefits program. We are committed to equal opportunity and do not discriminate based on protected attributes.

About the Team

Our Consumer & Community Banking Group relies on innovators to serve consumers, small businesses, municipalities, and non-profits. You will contribute to delivering award-winning tools and services spanning personal and small business banking, lending, mortgages, payments, auto finance, and investment guidance, while advancing mobile applications, digital experiences, and next-generation banking technology.