Operations Engineer

Amazon Logistics (AMZL) is hiring an Operations Engineer to integrate and scale automation equipment and systems across its last-mile logistics network in Nashville, TN (onsite).

Responsibilities

• Own operational integration of new automation equipment and systems across Amazon’s last-mile logistics network, covering Pilot Planning and Operational Readiness & Expansion.
• Partner with Innovation & Design, Process Engineering, and Safety teams to define the operational framework for automation pilots.
• Create operational training materials and enablement content, including success criteria and KPIs for program execution.
• Support Site Acceptance Testing (SAT) and Factory Acceptance Testing (FAT) activities tied to automation launches.
• Provide operational inputs to site selection and establish operational standards for how associates interact with new technology.
• Lead on-site operational readiness for automation programs expanding across the network.
• Develop and deliver pre-launch training for site operations teams.
• Provide on-the-ground support during launch windows.
• Track post-launch performance metrics and evaluate results against defined success criteria.
• Coordinate handoff to ACES and site ownership once performance stabilizes.
• Identify, document, and escalate operational risks, adoption gaps, and process deficiencies that could affect program success.

Requirements

• Bachelor’s degree.
• Experience leading cross-functional teams across engineering, operations, and field execution through launch readiness and go-live phases.
• Experience with retrofits, launches, or automation deployments.
• Experience working with Material Handling Equipment (MHE).

Preferred Qualifications

• Experience communicating technical concepts to non-technical audiences.
• Experience building launch readiness frameworks, standard work, playbooks, and scalable deployment mechanisms across multiple concurrent sites.

Travel

• Extensive travel, approximately 80%, to Amazon sites across North America to support installations, testing, launches, and post-launch performance monitoring.

Compensation

• USD 68,890 - 103,400 per year.

Benefits

• Health insurance: medical, dental, vision, prescription, Basic Life & AD&D, and optional Supplemental life plans; EAP; Mental Health Support; Medical Advice Line; Flexible Spending Accounts; Adoption and Surrogacy Reimbursement coverage.
• 401(k) matching.
• Paid time off.
• Parental leave.
• Sign-on payments.
• Restricted stock units (RSUs).