Software Engineer - AI

PNC Financial Services Group is hiring a Software Engineer - AI to support its technology organization in building AI-driven solutions. In this onsite role, you will design, build, test, deploy, and support AI agents and GenAI-powered applications, working alongside teams that translate business needs into production-ready systems.

Role and Location

• Location: Dallas, TX (onsite)
• Also listed in: Pittsburgh, PA; Dallas, TX; Strongsville, OH; Birmingham, AL; Denver, CO
• Compensation: USD 75,000 - 137,500 per yearly

What You’ll Do

• Design, build, test, and deploy AI agents and GenAI-driven applications
• Create agentic workflows using orchestration frameworks such as LangGraph and LangChain
• Build integrations with internal and external systems using REST APIs and other service interfaces
• Implement and support Model Context Protocol (MCP) solutions and integrations
• Develop AI-powered automation solutions for data and analytics use cases
• Collaborate with data scientists to operationalize AI models and measure business impact
• Monitor deployed AI agents using observability and telemetry tools to evaluate performance, reliability, and usage patterns
• Troubleshoot, optimize, and maintain AI applications in production environments
• Partner with data engineers and analytics teams to automate and enhance data workflows
• Contribute to best practices for AI engineering, including model governance, scalability, and software development

Required Qualifications

• Experience: 2+ years
• Education: Bachelor’s degree
• Hands-on experience developing applications in Python
• Experience building or integrating AI, machine learning, Generative AI, or LLM-based solutions
• Experience with agent orchestration frameworks such as LangGraph and/or LangChain
• Experience developing and consuming REST APIs
• Knowledge of Model Context Protocol (MCP) concepts and AI tool integrations
• Experience deploying and supporting production software solutions
• Strong problem-solving skills and ability to work in a collaborative environment

Technologies and Skills

• Python
• LangGraph, LangChain
• REST APIs
• Model Context Protocol (MCP)
• PySpark
• Cloud-native development, AI services
• Observability, monitoring, telemetry
• LLMs, Generative AI, agentic workflows
• AI tool integrations

Preferred Experience (Even Better)

• Experience building autonomous or agentic AI systems
• Experience with PySpark and/or data engineering pipelines
• Familiarity with cloud-native development and AI services
• Experience with observability, monitoring, telemetry, and operational analytics
• Experience working in large-scale enterprise environments

Benefits

• Medical/prescription drug coverage with a Health Savings Account feature
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• Robust wellness program with financial incentives
• Maternity and/or parental leave
• Up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• Between 15 to 25 vacation days each year, depending on career level
• Years of service

Team Context

Within PNC’s Data & Analytics (DnA) organization, you will support the design, development, and deployment of AI-powered applications and agentic systems that leverage large language models (LLMs), orchestration frameworks, and enterprise data platforms. The role includes working closely with data scientists, data engineers, and business stakeholders, as well as monitoring deployed solutions and using telemetry metrics to improve reliability, efficiency, and business outcomes.

Application and Accessibility Information

• Application window: Expected to be posted for two business days starting 11/06/2026, with potential extension based on business discretion
• Disability accommodations: Contact [email protected] and include “accommodation request” in the subject line, along with your name, job ID, and preferred method of contact
• Applicants may also call 877-968-7762 and say “Workday” for accommodation assistance
• Privacy: California residents should refer to the California Consumer Privacy Act Privacy Notice to understand how personal information may be used in hiring practices

Equal Employment Opportunity

• PNC provides equal employment opportunity regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law
• This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for registered roles, the SAFE Act and/or FINRA, which prohibit hiring individuals with certain criminal history