Artificial Intelligence Software Engineer

PNC Financial Services Group is seeking an Artificial Intelligence Software Engineer to help design, develop, deploy, and monitor AI-powered applications and agentic systems. The work centers on building GenAI solutions that leverage large language models (LLMs) and enterprise data platforms, while improving reliability, efficiency, and business outcomes through practical engineering and observability.

This is an in-office opportunity based in Dallas, TX (onsite). The base salary range is USD 75,000 - 137,500 per year, with the role incentive eligible based on company, business and/or individual performance.

What you will do

• Design, build, test, and deploy AI agents and GenAI-driven applications.
• Create agentic workflows using orchestration frameworks such as LangGraph and LangChain.
• Build integrations with internal and external systems using REST APIs and other service interfaces.
• Implement and support Model Context Protocol (MCP) solutions and integrations.
• Develop AI-powered automation for data and analytics use cases.
• Collaborate with data scientists to operationalize AI models and measure business impact.
• Monitor deployed AI agents using observability and telemetry tools to evaluate performance, reliability, and usage patterns.
• Troubleshoot, optimize, and maintain AI applications in production environments.
• Partner with data engineers and analytics teams to automate and enhance data workflows.
• Contribute to best practices for AI engineering, including model governance, scalability, and software development.
• Write code, test, and deploy software solutions aligned to business needs; prepare technical and procedural documentation.
• Maintain and debug software throughout the system development life cycle.

Qualifications

• 2+ years of experience.
• Bachelor’s degree.
• Experience building or integrating AI, machine learning, Generative AI, or LLM-based solutions.
• Experience deploying and supporting production software solutions.
• Experience building autonomous or agentic AI systems.
• Experience with PySpark and/or data engineering pipelines.
• Familiarity with cloud-native development and AI services.
• Experience with observability, monitoring, telemetry, and operational analytics.
• Experience working in large-scale enterprise environments.
• Hands-on development experience in Python.
• Experience with agent orchestration frameworks such as LangGraph and/or LangChain.
• Experience developing and consuming REST APIs.
• Knowledge of Model Context Protocol (MCP) concepts and AI tool integrations.
• Strong problem-solving skills and ability to work collaboratively in an Agile environment.
• Agile Methodology, Cloud Computing, Computer Programming, Debugging, Object-Oriented Programming (OOP), Software Design, Software Development, Systems Architecture, Version Control.
• Technical troubleshooting and technical writing/documentation.
• Experience with software testing, application maintenance, and packaged application integration.

Technologies

• Python
• LangGraph
• LangChain
• Model Context Protocol (MCP)
• LLMs
• PySpark
• REST APIs
• Observability and telemetry tools
• Cloud-native development
• AI services

Benefits

• Medical/prescription drug coverage with a Health Savings Account feature
• Dental and vision options
• Employee and spouse/child life insurance
• Short- and long-term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• Robust wellness program with financial incentives
• Maternity and/or parental leave
• Up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• 15 to 25 vacation days each year, depending on career level

Application window

Generally expected to be posted for two business days from 11/06/2026, though it may be longer based on business discretion.

Additional information

• PNC sponsorship: PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
• Accommodation requests: Contact [email protected] or call 877-968-7762 and say “Workday”. Information will be kept confidential and used only to provide reasonable accommodations.
• EEO statement: PNC provides equal employment opportunity regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
• FDIA/SAFE Act/FINRA: This role is subject to Section 19 of the Federal Deposit Insurance Act (FDIA) and may also be subject to SAFE Act and/or FINRA requirements that prohibit hiring individuals with certain criminal history.
• California residents: Refer to the California Consumer Privacy Act Privacy Notice to understand how personal information may be used or disclosed in hiring practices.