Software Engineer - AI Agents / Generative AI

PNC’s technology organization is seeking a Software Engineer to support the Data & Analytics organization by designing, developing, and deploying AI-powered applications and agentic systems. This role focuses on building solutions that leverage LLMs, orchestration frameworks, and enterprise data platforms in an onsite environment in Birmingham, AL.

Responsibilities

• Design, build, test, and deploy AI agents and GenAI-driven applications.
• Develop agentic workflows using orchestration frameworks such as LangGraph and/or LangChain.
• Build integrations with internal and external systems through REST APIs and other service interfaces.
• Implement and support Model Context Protocol (MCP) based solutions and integrations.
• Develop AI-powered automation solutions for data and analytics use cases.
• Collaborate with data scientists to operationalize AI models and measure business impact.
• Monitor deployed AI agents using observability and telemetry tools to evaluate performance, reliability, and usage patterns.
• Troubleshoot, optimize, and maintain AI applications in production environments.
• Partner with data engineers and analytics teams to automate and enhance data workflows.
• Contribute to best practices for AI engineering, model governance, scalability, and software development.
• Develops, tests, and implements software solutions, writes code, and deploys software.
• Designs software solutions to address business needs and prepares technical and procedural documentation.
• Maintains and debugs software.

Required Qualifications

• Hands-on experience developing applications in Python.
• Experience building or integrating AI, machine learning, Generative AI, or LLM-based solutions.
• Experience with agent orchestration frameworks such as LangGraph and/or LangChain.
• Experience developing and consuming REST APIs.
• Knowledge of Model Context Protocol (MCP) concepts and AI tool integrations.
• Experience deploying and supporting production software solutions.
• Strong problem-solving skills and the ability to work in a collaborative environment.
• Develops, tests, and implements software solutions; writes code, tests, and deploys software.
• Prepares technical and procedural documentation required for software.
• Maintains and debugs software.

Preferred Technical Experience

• Experience building autonomous or agentic AI systems.
• Experience with PySpark and/or data engineering pipelines.
• Familiarity with cloud-native development and AI services.
• Experience with observability, monitoring, telemetry, and operational analytics.
• Experience working in large-scale enterprise environments.

Preferred Skills

• Agile Methodology
• Cloud Computing
• Computer Programming
• Debugging
• Object-Oriented Programming (OOP)
• Programming Languages
• Software Design
• Software Development
• Systems Architecture
• Version Control

Technologies

• Python
• LLMs
• LangGraph
• LangChain
• REST APIs
• Model Context Protocol (MCP)
• PySpark
• Observability
• Telemetry
• Enterprise data platforms
• Cloud-native development

Competencies

• Application Design
• Architecture
• Application Development Tools
• Application Maintenance
• Application Testing
• Packaged Application Integration
• System Development Life Cycle
• Technical Troubleshooting
• Technical Writing/Documentation

Location and Role Details

• Location: Birmingham, AL (onsite)
• Experience: 2+ years
• Education: Bachelors
• Salary Range: USD 75,000 - 137,500 per yearly
• Incentives: This role is incentive eligible with payment based upon company, business and/or individual performance.

Benefits

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance (including select programs fully paid)
• Robust wellness program with financial incentives
• Maternity and/or parental leave
• Up to 11 paid holidays each year
• 9 occasional absence days each year
• Between 15 to 25 vacation days each year, depending on career level

Application Window

Generally, this opening is expected to be posted for two business days from 11/06/2026, although it may be longer with business discretion.

Disability Accommodations

If an accommodation is required to participate in the application process, contact [email protected] with subject including “accommodation request” and include name, job ID, and preferred method of contact. Applicants may also call 877-968-7762 and say “Workday” for accommodation assistance. All information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations.

Equal Employment Opportunity (EEO)

• PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
• This position is subject to the requirements of Section 19 of the FDIA and, for any registered role, the SAFE Act and/or FINRA, which prohibit the hiring of individuals with certain criminal history.

California Residents

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