Sr. Full Stack AI Engineer

Monotype is looking for a Sr. Full Stack AI Engineer to help transform enterprise workflows through AI-first automation and intelligent agent orchestration. In this hybrid role based in Woburn, MA, you will design, configure, and integrate multi-agent and RAG-enabled workflows across modern LLM platforms and enterprise systems.

What you’ll do

• Design and configure AI-driven workflows and multi-agent automation systems to streamline and orchestrate business processes
• Build and manage AI automations using low-code/no-code orchestration platforms, including n8n, Workato, UiPath, Zapier, Make, AWS Bedrock, Watsonx, and emerging AI agent tools
• Configure AI agents, integrations, and workflows across enterprise platforms and internal business systems
• Translate business and operational requirements into scalable AI-enabled automation solutions
• Connect systems and tools using APIs, connectors, integrations, and workflow automation technologies
• Support integrations across platforms such as Salesforce, SAP, Slack, Teams, SharePoint, Workday, and other enterprise applications
• Leverage AI platforms including OpenAI, Anthropic, Gemini, Azure OpenAI, and related tooling to support intelligent automation initiatives
• Help implement Retrieval-Augmented Generation (RAG) workflows and enterprise knowledge retrieval capabilities where applicable
• Establish operational processes, monitoring, and governance practices to ensure reliable AI automations
• Collaborate with business stakeholders, IT teams, and operations leaders to identify automation opportunities and improve workflows
• Contribute to Monotype’s evolving AI automation and orchestration strategy through continuous improvement and experimentation

Requirements

• Bachelor’s degree in Information Systems, Business Technology, Computer Science, MIS, or a related field (preferred)
• 3+ years of experience in IT administration, business systems analysis, automation, workflow configuration, or related technical operations roles
• At least 1 year of hands-on experience working with AI tools, AI automation platforms, or LLM-powered workflows
• Experience configuring and orchestrating AI agents or automation workflows using low-code/no-code tools rather than traditional software development
• Strong understanding of business process automation, with the ability to translate operational needs into scalable workflows
• Familiarity with workflow orchestration, integration, and connector platforms such as MuleSoft, Boomi, Workato, Zapier, UiPath, or similar technologies
• Experience integrating enterprise systems and applications using APIs, connectors, and automation platforms
• Comfort working across SaaS and enterprise tools such as Salesforce, Slack, Teams, SharePoint, SAP, or Workday
• Strong systems-thinking and problem-solving abilities focused on automation and operational efficiency
• Ability to work cross-functionally with business stakeholders and technical teams to implement practical AI-driven solutions
• Excellent communication skills, including the ability to explain technical workflows to non-technical audiences
• Experience with AI technologies can be emerging or newer; practical implementation and curiosity are valued

Technologies

• n8n
• Workato
• UiPath
• Zapier
• Make
• AWS Bedrock
• Watsonx
• OpenAI
• Anthropic
• Gemini
• Azure OpenAI
• MuleSoft
• Boomi
• Salesforce
• SAP
• Slack
• Teams
• SharePoint
• Workday

Benefits

• Hybrid work arrangements and competitive paid time off programs
• Comprehensive commercial medical insurance coverage
• Competitive compensation with corporate bonus program and uncapped commission for quota-carrying Sales
• A creative, innovative, and global working environment in the creative and software technology industry
• Highly engaged Events Committee
• Reward and Recognition Programs (including President’s Club for all functions)
• Professional onboarding program, including robust targeted training for Sales function
• Development and advancement opportunities, including high internal mobility across the organization
• Retirement planning options to save for your future, and more

Preferred traits

• Builder mindset with strong curiosity around AI automation and agentic technologies
• Comfortable navigating ambiguity and evolving business requirements
• Self-directed approach with the ability to work independently and take ownership
• Interest in improving operational efficiency through automation and AI-enabled workflows
• Experiment-driven mindset with a willingness to continuously learn and adapt to emerging technologies

Compensation: USD 130,000 - 155,000 per year.