Staff Engineer, Hardware System Quality

The Staff Engineer, Hardware System Quality at Dover Fueling Solutions oversees validation and testing activities for hardware platforms, embedded software, and regulatory validation across dispenser electronics, payment terminals, and forecourt controllers. The role involves shaping validation strategies, performing root cause analyses, and mentoring engineers to ensure robust product readiness.

Responsibilities

• Direct project based validation and testing activities for software embedded systems, hardware, and mechanical components throughout development, qualification, and product sustainment phases.
• Craft comprehensive validation plans that incorporate risk-based test coverage, verification matrices, and requirements traceability.
• Lead complex troubleshooting and root cause investigations for issues uncovered during testing, manufacturing, or field operation.
• Maintain accurate defect documentation and tracking in defect management systems, driving timely closure with engineering teams.
• Develop and continuously improve test books, validation methodologies, and procedures to ensure repeatability and full coverage.
• Author and review test procedures, validation plans, regulatory test documentation, and detailed test reports.
• Provide technical leadership for regulatory validation testing and ensure compliance under the CTDP program and other applicable standards.
• Design, develop, and implement sophisticated test setups including hardware fixtures, simulation environments, software tools, and automation frameworks.
• Collaborate with R&D, Systems Engineering, Product Management, Manufacturing, and Operations to ensure validation coverage and product readiness.
• Offer expertise on product architecture, operating systems, and specialized environments.
• Lead or contribute to automation initiatives to boost efficiency and repeatability of validation and regression testing.
• Define and improve test processes, methodologies, and validation best practices across the organization.
• Mentor junior engineers and technicians in testing methodologies, troubleshooting techniques, and product knowledge.
• Participate in cross-functional design reviews and provide validation input during architecture, design, and development phases.
• Provide risk assessments and escalate as needed when validation timelines, quality targets, or project milestones are at risk.
• Track validation progress and document test coverage, results, and quality metrics.
• Continuously expand knowledge of products, systems, and technologies to support evolving platforms and architectures.
• Define verification and validation strategies aligned with new product development milestones, ensuring traceability from requirements to final validation.

Requirements

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or Mechatronics Engineering with a minimum of 7 years of relevant experience in product validation, testing, or quality engineering, or an equivalent combination of education and experience.
• Proven experience leading complex validation activities for multidisciplinary hardware systems.
• Track record of mentoring engineers or leading technical validation within engineering teams.
• Hands-on experience with fabricated and formed sheet metal parts, fluid handling components made from cast metals, injection molded plastics and elastomeric parts, machined aluminum/steel/plastic parts, and fluid handling systems.
• Strong background in hardware validation, product reliability testing, and root cause analysis.
• Familiarity with structured product development processes (NPD / stage-gate environments) and demonstrated leadership with ownership and accountability.
• Excellent written and verbal communication skills to present technical findings to engineering and leadership audiences.
• Ability to operate effectively in fast-paced environments with shifting priorities and to influence cross-functional teams without direct authority.
• Analytical, troubleshooting, and problem-solving capabilities.
• Knowledge of UL hazardous area zoning requirements for fuel dispensers and other relevant regulatory standards.
• Proficiency in SolidWorks CAD, PDM, and ERP systems.
• Experience working in manufacturing, production environments, labs, prototype builds, and machine shops; prior involvement with global design teams is beneficial.
• Multidisciplinary engineering expertise spanning electrical, mechanical, and systems domains.

Technologies

• SolidWorks CAD
• PDM
• ERP systems
• Microsoft Office (Word, Excel)

Benefits

• 401(k) with employer contributions
• Medical, dental, and vision insurance
• Wellness programs and health savings accounts
• Flexible spending accounts for health care and dependent care
• Company paid short-term and long-term disability
• Company paid basic life and AD&D insurance, with supplemental life options
• Additional insurance options including accident, hospital indemnity, and critical illness
• Adoption, surrogacy, and fertility benefits
• Commuter benefits and parental, military, jury duty, and bereavement leave
• Paid time off, holidays, vacation, and sick leave
• Employee discounts and assistance programs, including counseling and legal services

Essential Functions

• Proficiency with MS Office, email, and database tools for reporting and analysis
• Experience with test data analysis, defect tracking systems, and engineering documentation tools
• Field service technician or production repair/test engineer experience is preferred

Nearest Major Market

Austin

Job Segment

• Testing
• Quality Engineer
• Embedded
• Systems Engineer
• Hardware Engineer
• Technology
• Engineering

Work Arrangement

Hybrid

Bonus Eligible

This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in the applicable bonus plan.