North Reading, MA

Engineer Jobs in North Reading, MA

3 jobs found

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1d ago

Support Engineer, Amazon Robotics Technical Support

Amazon.com Services LLC North Reading, MA

North Reading, MA

1d ago

$90k - $158k/yr Full time Automation Customer Support Engineering

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Job Description

Amazon Robotics Technical Support (ARTS) is seeking a Support Engineer to strengthen 24x7 mission-critical coverage for robotic fulfilment centres. This onsite role in North Reading, MA centers on troubleshooting complex robotic system issues, responding to customer tickets, and coordinating incident efforts when problems impact critical operations.

In this position, you will use advanced diagnostics and analysis to isolate failures, provide timely resolutions, and improve how the team captures knowledge and automates recurring workflows. The scheduled shift is Tuesday to Saturday, 9-5 PM EST.

What you’ll do

Diagnose and resolve complex, critical robotic system issues using advanced data or AI analysis and hands-on technical troubleshooting.
Handle customer requests and issues through structured ticket processing, delivering timely and accurate outcomes.
Lead high-severity incident response by orchestrating cross-functional collaboration across technical teams and business lines to drive rapid resolution of critical robotic system issues.
Support continuous improvement by developing technical documentation, knowledge base articles, and SOPs; create and optimize automated workflows to improve team efficiency and robotic system performance.

Basic qualifications

4+ years of software development, or 4+ years of technical support experience.
Experience scripting in modern programming languages.
Experience troubleshooting and debugging technical systems.
Experience with agile/scrum or a related collaborative workflow.
Experience troubleshooting and documenting findings.

Technologies

UNIX/Linux
RESTful web API calls
Agile/scrum

Preferred qualifications

Knowledge of distributed applications or enterprise applications.
Knowledge of UNIX/Linux operating system.
Experience analyzing and troubleshooting RESTful web API calls.

Benefits

Health insurance including medical, dental, vision, prescription, Basic Life & AD&D, with an option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, and Flexible Spending Accounts, plus Adoption and Surrogacy Reimbursement coverage.
401(k) matching.
Paid time off.
Parental leave.

Location: North Reading, MA (onsite). Compensation: USD 90,400 - 158,200 per year.

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1mo ago

Software Engineer II, Autonomy Platform, Data and Tools

Amazon.com Services LLC North Reading, MA

North Reading, MA

1mo ago Closed

$144k - $194k/yr Full time Autonomous Vehicles Buildroot Cuda

This position is no longer accepting applications (closed Aug 19, 2026).

Job Description

Software Engineer II on the Platform, Data and Tools team within Amazon Robotics' Autonomous Mobility, focusing on onboard mapping, perception, motion planning and control software, and building ML training and deployment pipelines and data tooling.

Responsibilities

Improve runtime performance of core algorithms by leveraging hardware acceleration capabilities.
Integrate new sensors and hardware components into the autonomy software stack.
Develop and tailor the Nvidia JetPack based platform and operating system.
Build data pipelines and tooling to support the ML development workflow.
Create software for remote diagnostics, recovery, and control of autonomous robots.
Develop visualization tools to analyze and debug robot behavior.
Design and implement software interfaces for hardware testing and manufacturing processes.

Requirements

At least 3 years of professional software development experience.
Proficiency in at least one programming language.
Strong knowledge of software engineering best practices across the full SDLC, including coding standards, architectures, code reviews, source control, CI/CD, testing, and operational excellence.

Technologies

Nvidia Jetpack
CUDA kernels
C
C++
Unix
AWS
Yocto
Buildroot

Benefits

Medical, dental, and vision coverage
Maternity and parental leave options
Paid time off
401(k) plan

Preferred Qualifications

Experience with CUDA kernels or ML/low-level kernels
Experience in embedded development in C/C++
Experience working in a cloud-based development and production environment such as AWS
Experience building tools for building, testing, releasing or monitoring
Experience in Unix or device technologies under development, familiarity with flashing firmware, basic device debugging and reading/pulling device logs
Experience building custom distributions using Yocto or Buildroot

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3mo ago

Reliability Analytics Engineer

Amazon.com Services LLC North Reading, MA

North Reading, MA

3mo ago Closed

$117k - $160k/yr Full time Python Amazon Emr Analytics

This position is no longer accepting applications (closed Jul 17, 2026).

Job Description

Amazon Robotics is seeking a Reliability Analytics Engineer for an on site role in North Reading, MA. This position emphasizes data informed reliability analyses across product programs and deployed fleets, building data pipelines, dashboards, and automation tools with Python, AI/ML, and statistics to support engineering decisions. The role offers a salary range of USD 117,300 to 160,000 per year and requires a BS degree in mechanical engineering or an equivalent field with at least three years of experience.

Responsibilities

Define data requirements and specifications for reliability pipelines; collaborate with data engineering teams to build and validate ETL processes that ingest field failures, test data, and product telemetry from enterprise data lakes and EAM systems.
Perform data cleansing, validation, and preparation of reliability datasets (censored life data, field service records, accelerated test results) to ensure accuracy before informing engineering decisions.
Translate reliability engineering questions into data queries and assessment workflows, turning ambiguous problems into repeatable, scalable evaluation methods that other engineers can reuse.
Develop and maintain reliability specific assessment tools and automation using Python, AI/ML, and statistical libraries (for example automated failure mode classification, survival assessment calculators, and fleet health monitoring scripts).
Design and specify dashboard requirements for reliability KPIs (availability, MTBF, MTTR, failure rate trends); create prototypes and transition them into production dashboards.
Identify data gaps, define collection requirements for new failure modes or test programs, and collaborate with hardware test and field teams to close gaps.
Establish data governance practices for reliability datasets, including metadata standards, version control, and traceability to source systems to ensure findings are reproducible and auditable.

Requirements

BS degree in mechanical engineering or equivalent
3+ years of experience in mechanical engineering or an equivalent field
Experience with data analysis tools such as Advanced Excel, SQL, Tableau, and Python
Experience applying basic statistical methods such as regression to challenging business problems

Technologies

Python
AI/ML
Advanced Excel
SQL
Tableau
AWS S3
AWS Redshift
AWS EMR
AWS RDS
Reliasoft
Minitab
JMP

Benefits

Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan

About the Team

Amazon Robotics Reliability Engineering is a multidisciplinary group of engineers who tackle complex optimization problems with a customer focus. The team thrives in ambiguity, moves quickly, and supports each other’s growth as they pursue innovative reliability solutions.

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Engineer Jobs in North Reading, MA

Support Engineer, Amazon Robotics Technical Support

Software Engineer II, Autonomy Platform, Data and Tools

Reliability Analytics Engineer

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