Data Engineer III

American Express is seeking an experienced Database Administrator / Database Reliability Engineer to support, engineer, and optimize enterprise database platforms across both on-premises and cloud environments. This onsite role in Phoenix includes 24x7 production support responsibilities for mission-critical database services.

Responsibilities

• Support, engineer, and optimize enterprise database platforms across on-premises and cloud environments.
• Provide 24x7 production support for PostgreSQL, YugabyteDB, SQL Server, SingleStore, and cloud-native database services.
• Support Amazon Aurora PostgreSQL, Amazon Aurora MySQL, Google Cloud SQL, and Google Cloud Spanner as part of production operations.
• Maintain high availability, reliability, performance, scalability, and operational stability through proactive monitoring, automation, and self-healing capabilities.
• Manage incident response and continuous platform improvements to strengthen reliability and platform operations.

Requirements

• 8+ years of hands-on DBA experience supporting PostgreSQL, YugabyteDB, SQL Server, and cloud-native databases including Amazon Aurora PostgreSQL, Amazon Aurora MySQL, Google Cloud SQL, and Google Cloud Spanner.
• Experience with core database administration activities such as installation, configuration, upgrades, patching, monitoring, troubleshooting, backup and recovery, replication, and high availability.
• Deep technical knowledge of PostgreSQL, SQL Server, YugabyteDB, and cloud-native database platforms.
• Proven ability to troubleshoot complex production issues related to performance, query optimization, workload management, capacity planning, latency, availability, and reliability.
• Hands-on experience with automation and DevOps tools, including Python, Unix shell scripting, Ansible, Terraform, GitHub, and CI/CD pipelines.
• Experience with AWS and/or GCP database services, Infrastructure as Code, and monitoring and observability tooling including Grafana and DMC.
• Understanding of data engineering concepts such as data ingestion, ETL/ELT, data pipelines, data integration, and support for high-volume data workloads.
• Knowledge of ITIL processes, including Incident, Problem, and Change Management, as well as Disaster Recovery and root cause analysis.
• Strong troubleshooting, communication, ownership, and collaboration skills in a 24x7 production support environment.
• Solid understanding of database setup, configuration, administration, and replication.
• Ability to learn quickly, work independently, and take ownership of assigned responsibilities.
• Willingness to provide rotational weekend and off-hours support as needed.
• Employment eligibility to work with American Express in the United States is required; the company will not pursue visa sponsorship for these positions.

Technologies

• PostgreSQL, YugabyteDB, SQL Server, SingleStore
• Amazon Aurora PostgreSQL, Amazon Aurora MySQL
• Google Cloud SQL, Google Cloud Spanner
• Python, Unix shell scripting, Ansible, Terraform, GitHub
• CI/CD pipelines, AWS, GCP
• Infrastructure as Code, Grafana, DMC
• ETL/ELT, ITIL, Incident, Problem, Change Management, Disaster Recovery

Location and Salary

Phoenix, AZ (onsite). Salary range: USD 103,750 - 174,750 per year.

Benefits

• Competitive base salaries and bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through the Healthy Minds program
• Career development and training opportunities

Minimum Experience

8 years