Field Tech/Systems Engineer (Remote with 50% travel)

TKH Security LLC offers a remote friendly Field Tech/Systems Engineer role focused on integrating and supporting Park Assist parking guidance and CCTV systems, with approximately 50% travel to client sites. The position collaborates with Project Managers to deliver installations on schedule and within budget, enabling hands-on work with field deployments and systems integration.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Responsibilities

• Plan and execute projects in coordination with the Lead System Engineer and Project Managers to meet client expectations and financial goals on time.
• Build and configure servers (Windows, Linux, Proxmox VE) for VMS and analytics, including imaging, storage setup, hardening, user accounts, backups, and monitoring agents.
• Configure Layer 2 switches for VLANs (802.1Q), access and trunk ports, PoE budgets, port labeling, LLDP and storm control, plus switch management (management IP, NTP, SNMP, syslog).
• Commission TKH Security Park Assist field equipment (sensors, controllers, gateways) and CCTV devices with IP addressing and firmware updates.
• Define zones, levels, and rows and map each parking bay to the correct camera view; configure regions of interest and masks in the parking guidance software for accurate tracking.
• Confirm camera-to-bay topology and VMS signage accuracy and document mappings in as-built drawings and customer schematics.
• Verify basic system operation, perform testing, and create as-built documentation and port maps before handoff.
• Review daily project status, surface risks and opportunities, and uphold TKH Security quality standards.
• Fulfill contractual obligations and respond to requests from internal and external stakeholders.
• Between site visits, review active projects daily, update status in Jira/Confluence or project trackers, identify risks and dependencies, and escalate as needed to PMs and the Lead System Engineer.
• Plan upcoming deployments by developing task plans, installation sequences, port schedules, addressing/VLAN plans, Proxmox VM/LXC sizing, and cut sheets; prepare customer-ready schedules.
• Coordinate logistics and schedules with customers, subcontractors, and vendors; secure access, permits and badging, and maintenance windows; align travel with site readiness.
• Support procurement and readiness by validating BOMs, flagging long lead items, tracking shipments, and ensuring spares/RMAs are available for upcoming work.
• Improve documentation and processes by pre-populating as-built templates, refining SOPs and checklists, and capturing lessons learned for continuous improvement.
• Provide remote troubleshooting or configuration guidance to on-site subcontractors as needed to keep projects on track.

Requirements

• 1–4 years in a field technician or closely related role in the construction or technology industry.
• Hands-on experience with CCTV/video systems.
• Hands-on experience with 802.1Q VLANs.
• Hands-on experience with DHCP.
• Hands-on experience with Linux servers.
• Hands-on experience with Proxmox VE.
• Familiarity with Layer 2/3 concepts.
• Hands-on experience with Windows Server basics.
• Comfort working on construction sites and with installation and commissioning of technical systems.
• Strong customer-facing skills and experience coordinating with subcontractors.
• Proficiency with Microsoft Office.
• Experience with Confluence and Jira.
• Excellent time management, prioritization, multitasking, and ability to meet deadlines.
• College degree in a related field preferred; technical school certificate or equivalent experience considered.

Technologies

• CCTV/video systems
• 802.1Q VLANs
• DHCP
• Linux servers
• Proxmox VE
• Windows Server basics
• Layer 2/3 concepts
• LLDP
• SNMP
• syslog
• NTP
• Jira
• Confluence
• Microsoft Office

Travel

Willingness to travel 50 percent of the time is required.

Location

Based west of the Mississippi River and within a reasonable drive of a major airport; Upper Midwest is strongly considered.

Compensation

Salary: USD 50,000 to 70,000 per year.

Application Question

Do you have 1-3 years of experience as described in the posting?