Software Engineer- Operations and Infrastructure

Visa’s Operations & Infrastructure teams build and run the platforms, services, and automation that help keep systems reliable, scalable, and secure. In this Software Engineer role, you will contribute to backend and full-stack solutions, support operational excellence through debugging and incident resolution, and help improve observability and engineering quality. The position is based in Austin, Texas and works onsite.

Role Focus

You will design, develop, test, and maintain backend services, APIs, and full-stack applications. You’ll also build and support automation tools, platform capabilities, and internal systems that improve reliability, performance, and operational efficiency. Collaboration is a key part of the work, including partnering with cross-functional teams to define requirements and deliver high-quality solutions.

Responsibilities

• Design, develop, test, and maintain backend services, APIs, and full-stack applications
• Build and support automation tools, platform capabilities, and internal systems
• Write clean, scalable, and maintainable code using engineering best practices, including testing, code reviews, and CI/CD
• Collaborate with cross-functional teams to define requirements and deliver high-quality solutions
• Improve systems for reliability, performance, and operational efficiency
• Participate in design discussions and contribute to decisions on architecture, scalability, and system behavior
• Troubleshoot application and system issues, perform root cause analysis, and support production incident resolution
• Support development of cloud-native and distributed systems
• Document technical designs, implementation details, and system behavior
• Continuously improve engineering quality, system observability, and operational excellence

Required Qualifications

• Bachelor’s degree, or 3+ years of relevant work experience
• Experience in analysis, design, and programming of computer applications
• Experience debugging and modifying software programs
• Experience writing and maintaining technical documentation
• Experience performing software testing and troubleshooting
• Experience collaborating with users or stakeholders to gather requirements
• Experience developing or supporting installation and maintenance procedures

Technologies

JavaScript, TypeScript, React, Angular, HTML, CSS, Java, Python, Node.js, Spring Boot, AWS, Azure, GCP, CI/CD, Git, and containerization.

Preferred Qualifications

• 1-2 years of relevant work experience
• Experience or coursework in full-stack development, backend services, or systems programming
• Familiarity with modern frontend technologies: JavaScript, TypeScript, React, Angular, HTML, CSS
• Experience building backend services or APIs using Java, Python, Node.js, Spring Boot, or similar frameworks
• Exposure to cloud platforms (AWS, Azure, GCP) and cloud-native concepts
• Familiarity with automation, infrastructure, or platform engineering concepts
• Exposure to CI/CD pipelines, Git, containerization, or developer tooling
• Basic understanding of system reliability, monitoring, and debugging in distributed systems
• Strong problem-solving skills and ability to learn new technologies quickly
• Strong written and verbal communication skills and ability to collaborate across teams

Work Details

• Location: Austin, TX (onsite)
• Minimum experience: 3 years
• Work hours: Varies based on the needs of the department
• Travel: 5-10% of the time
• Work setting: Office setting

Benefits

• Medical
• Dental
• Vision
• 401(k)
• FSA/HSA
• Life Insurance
• Paid Time Off
• Wellness Program