Technical Support and Validation Engineer

Join a team focused on reliable, compliant microwave radio performance for the North American market. In this onsite role, you will support and validate Nokia microwave radio solutions by combining hands-on lab testing, field issue analysis, and responsive customer technical support. Your work helps ensure product performance, regulatory compliance, and customer satisfaction through rigorous verification and clear technical reporting.

Responsibilities

• Perform homologation testing of microwave radio products for the North American market.
• Provide technical support to the Test Engineering Center (TEC) team.
• Support the integration factory with troubleshooting and validation activities.
• Analyze field issues and collaborate with development teams to develop solutions.
• Execute product verification and validation activities across the product lifecycle.
• Conduct qualification testing and produce detailed technical reports.
• Troubleshoot complex microwave networks and RF measurement setups.
• Interact directly with customers to address technical inquiries and requirements.
• Coordinate with cross-functional teams to ensure regulatory compliance.
• Maintain test equipment and laboratory procedures to ensure accurate results.

Requirements

• Solid understanding of microwave systems, including Ethernet interfaces, RF transmitters/receivers, and modem operation.
• Hands-on lab experience performing basic system and RF measurements.
• Working knowledge of microwave transmission principles and qualification testing.
• Proven ability to troubleshoot complex microwave networks and resolve issues.
• Strong customer-facing skills, with the ability to explain technical concepts clearly.
• Experience generating comprehensive technical reports and documentation.
• Familiarity with IP routing and switching technologies is a plus: TCP/IP, BGP, OSPF, MPLS, VPNs.
• Ability to collaborate with development, test, and integration teams.
• Knowledge of North American regulatory requirements for microwave radio equipment.

Recruitment Process

• Nokia recruits inclusively and makes recruitment decisions regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status, or other characteristics protected by law.
• The company values a culture of inclusion built on respect.
• If you are interested but do not meet every requirement, you are still encouraged to apply.
• Recruitment process length may vary depending on role requirements.