Network Support

Network Support Engineer Jobs

31 jobs found

Today

Network Security Engineer

Legato Security Salt Lake City, UT

Salt Lake City, UT

Today

Full time Casb Cloud Firewall Cloud Platforms

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Job Description

Legato Security is seeking a Network Security Engineer to support the administration, implementation, troubleshooting, design, and continuous improvement of customers’ networks and security environments. This hybrid/mostly remote role includes some on-call time and may require occasional time in the office in downtown Salt Lake City, UT, along with client visits as needed.

Responsibilities

Support, administer, configure, and troubleshoot firewalls, Zscaler services, Netskope, VPN technologies, and related network security platforms across internal and customer environments.
Collaborate with customers to understand business and technical requirements, troubleshoot issues, evaluate solutions, and implement changes.
Respond to and resolve service tickets, incidents, requests, and escalations involving network connectivity, firewalls, Zscaler, Netskope, and related technologies.
Act as an escalation point for technical issues requiring additional troubleshooting, analysis, or specialized expertise beyond initial support.
Support and configure firewall and network product environments to meet customer connectivity and security requirements.
Participate in firewall, Zscaler, and Netskope implementation, migration, upgrade, replacement, and configuration projects.
Assist with configuration and maintenance of Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Zscaler Client Connector, and related services.
Assist with configuration and maintenance of the Netskope One platform, including SASE, SSE, CASB, SWG, Private Access, Cloud Firewall, SD-WAN, and more.
Support Zscaler and Netskope policies, including URL filtering, firewall policies, SSL inspection, authentication, access policies, application access, traffic forwarding, connectivity, routing, DNS, DHCP, NAT, VPNs, SSL/TLS inspection, VLANs, switching technologies, and policy enforcement.
Configure and troubleshoot VPN technologies including SSL VPN, IPsec, Remote Access VPN, and Site-to-Site VPN connections.
Review firewall logs, Zscaler logs, Netskope logs, packet captures, routing tables, traffic flows, error messages, and other diagnostics to determine root cause.
Assist with customer onboarding and changes to existing network and security environments, including testing and validation prior to production deployment.
Create and maintain firewall documentation, configuration records, troubleshooting procedures, implementation notes, and customer-specific technical documentation.
Participate in incident response, problem management, and root-cause analysis activities as needed.
Manage multiple unresolved tickets, incidents, projects, and customer requests, individually and in collaboration with team members and technical resources.
Support engineers and analysts through troubleshooting processes, technical methodologies, and network security best practices.
Identify opportunities to improve network configurations, security controls, operational processes, troubleshooting methods, documentation, and customer experience.
Maintain awareness of emerging networking and cybersecurity technologies, vendor platform changes, vulnerabilities, security capabilities, and industry best practices.

Requirements

Hands-on experience with one or more network security technologies such as firewalls, Zscaler, Netskope, VPNs, secure web gateways, SSE/SASE platforms, proxies, or zero-trust technologies.
Strong troubleshooting and analytical skills to diagnose network and security issues methodically.
Working knowledge of routing concepts and protocols including TCP/IP, BGP, OSPF, EIGRP, IS-IS, RIP, Static Routing, and SD-WAN.
Working knowledge of LAN technologies including Ethernet switching, VLANs, Spanning Tree Protocol (STP), port security, link/port aggregation, and LAN/WAN architecture.
Experience or familiarity with physical, virtual, and cloud firewall technologies.
Understanding of firewall concepts including security policies, zones and interfaces, objects and object groups, routing, NAT, VPNs, application and service policies, logging, and traffic analysis.
Knowledge or familiarity of VPN technologies including IPsec, SSL VPN, Remote Access VPN, and Site-to-Site VPN.
Working knowledge of NAT concepts (Source NAT, Destination NAT, and U-Turn/Hairpin NAT), DNS, and DHCP.
Familiarity with authentication and identity technologies such as SAML, SSO, MFA, Active Directory, Entra ID, and SCIM.
Ability to capture, analyze, and interpret network traffic using Wireshark or similar packet-analysis tools.
Ability to interpret network and security logs, packet captures, routing information, error messages, and other diagnostics.
Ability to design and document network and related security solutions would be helpful.
Strong customer-facing skills, including active listening, evaluating requirements, asking appropriate questions, and clearly explaining technical issues and solutions.
Ability to communicate effectively with both technical and non-technical audiences.
Ability to work in team environments and independently as needed.
Ability to handle multiple customers, environments, projects, incidents, and priorities simultaneously.
Ability to manage time effectively and see incidents, requests, and technical issues through to resolution.
Willingness and ability to learn new technologies and build deeper expertise across networking and network security platforms.

Technologies

firewalls, Zscaler, Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Zscaler Client Connector, Zscaler Digital Experience (ZDX), Zscaler Cloud Firewall, Zscaler Data Loss Prevention (DLP)
Netskope, Netskope One, SASE, SSE, CASB, SWG, Private Access, Cloud Firewall, SD-WAN
Zscaler traffic forwarding technologies, Zscaler API integrations and automation, Netskope One SASE, Netskope One SSE, SkopeAI
VPN technologies, SSL VPN, IPsec, Remote Access VPN, Site-to-Site VPN connections
TCP/IP, BGP, OSPF, EIGRP, IS-IS, RIP, Static Routing
Ethernet switching, VLANs, Spanning Tree Protocol (STP), Port security, Link/port aggregation
NAT, Source NAT, Destination NAT, U-Turn/Hairpin NAT, DNS, DHCP
SAML, SSO, MFA, Active Directory, Entra ID, SCIM, SSL inspection, SSL/TLS inspection
Wireshark, packet captures

Benefits

Growth-phase startup environment with opportunity for advancement based on performance.
Startup culture with an office in downtown Salt Lake City, UT.
Competitive medical and dental benefits for employees and family members.
Additional company-provided benefits such as short-term disability, basic life insurance, children’s orthodontia, and optional voluntary benefits.
Flexible Paid Time Off policy.
Professional Development opportunities specific to the role.

Preferred Qualifications

Experience with firewall and network security platforms (examples listed): Palo Alto Networks; Cisco ASA / Cisco Secure Firewall; Fortinet FortiGate; Check Point; Juniper SRX; SonicWall; Cisco Meraki; Sophos; WatchGuard; Microsoft Azure network security technologies; Amazon Web Services network security technologies.
Experience with Zscaler technologies (examples listed): ZIA, ZPA, Zscaler Client Connector, ZDX, Zscaler Cloud Firewall, Zscaler DLP, Zscaler traffic forwarding technologies, Zscaler API integrations and automation.
Experience with Netskope technologies (examples listed): Netskope One SASE, Netskope One SSE, CASB, Next Generation Secure Web Gateway (SWG), Private Access, Cloud Firewall, SD-WAN, SkopeAI.
Understanding or experience with cloud networking and security technologies within Microsoft Azure, AWS, and GCP would be helpful.
Experience with cloud networking concepts such as Virtual networks/VPCs, subnets, route tables, security groups, cloud firewalls, VPN gateways, private connectivity, cloud routing, and hybrid network connectivity.
Familiarity with wireless network security, troubleshooting, and design.
Familiarity with SNMP monitoring and alerting solutions.
Familiarity with network monitoring and performance-management platforms.
Familiarity with packet capture and network troubleshooting tools.
Familiarity with network automation.
Familiarity with REST APIs, PowerShell, and/or Python.
Familiarity with infrastructure scripting or automation.
Relevant networking, security, firewall, cloud, Netskope, or Zscaler certifications are a plus but not required, with preference for active and actively maintained certifications (examples listed): Zscaler ZDTA or ZDTE; Netskope NCCSI (NSK200), Netskope NCCSA (NSK300), or Netskope SASE Accreditation; Cisco CCNA or CCNP; Palo Alto Networks CSA or CSP; CompTIA Network+ or Security+.

Position Overview

Supports the administration, implementation, troubleshooting, design, and ongoing improvement of customers’ networks and security environments.
Works across operational and project-based activities including customer requests, incidents, service tickets, troubleshooting, implementations, migrations, upgrades and changes, and technical projects.
Must communicate effectively, manage competing priorities, adapt to different technical requirements, and see issues through to resolution due to support across multiple customers and environments.
Hybrid and mostly remote, with potential time in office (downtown Salt Lake City) for troubleshooting, updating, and replacing network equipment; client visits as required.
Some rotational on-call time is required and described as not extensive.

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Today

Technical Support Engineer

Novani LLC San Francisco, CA

San Francisco, CA

Today

$75k - $90k/yr Full time Active Directory End User Support Hardware Support

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Job Description

Novani LLC is hiring a Technical Support Engineer for an onsite, in-person role in San Francisco, CA. This position supports multiple clients and centers on resolving end user IT issues across a wide range of environments, including servers, desktops, laptops, mobile devices, VoIP, and wired and wireless networking. You’ll work alongside a team while handling problems with a focus on timely, professional service.

What you’ll do

Provide IT support across multiple clients, working both independently and with fellow team members
Troubleshoot and resolve end user issues in a timely and professional manner
Apply strong technical aptitude across servers, desktops, laptops, mobile devices, VoIP services, and wired and wireless network devices and configurations
Maintain clear client and peer communication to manage expectations effectively

What you bring

Minimum 2 years of progressive IT support experience in a help desk equivalent capacity
Proven knowledge of Windows and Mac OS X operating systems
Microsoft 365 and Active Directory administration and support experience
Strong understanding of networking concepts and technologies including TCP/IP, DHCP, VLAN, VPN, and related configurations
Experience with smartphone device configuration, management, and troubleshooting
Familiarity with GPOs, PowerShell, and scripting
Availability to work after hours and/or weekends
Ability to travel within the SF Bay Area
Excellent analytical skills plus verbal and written communication ability
Strong customer service orientation and enjoyment working with end users
A team mindset: willingness to learn and share knowledge

Tools and technologies you’ll work with

Windows, Mac OS X
Microsoft 365, Active Directory
TCP/IP, DHCP, VLAN, VPN
GPOs, PowerShell, scripting
VoIP

Benefits

401k with annual company contributions
Medical and Dental plans with the company paying 100% of base plans
Vision Care plan
Pre-Tax commuter benefits
Paid Time Off (vacation, sick, public holidays)
Training and development
401(k), Dental insurance, Health insurance, Paid time off, Vision insurance

Job type: Full-time
Work location: In person
Salary: $75,000 - $90,000 per year (commensurate with experience)

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1d ago

Technical Support Engineer

Ford Motor Company Wayne, MI

Wayne, MI

1d ago

$74k - $166k/yr Full time Active Directory Customer Support Desktop Support

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Job Description

The Technical Support Engineer role supports Enterprise Technology/IT Operations for the Michigan Truck Plant, including IT Infrastructure and applications for the new Ford Bronco and Ford Ranger. The position focuses on troubleshooting, data analysis, and resolution activities for plant systems and integrations.

Location and Work Setup

Work type: On-site
Location: Wayne, MI
Employment: Full time

Compensation

Salary range: USD 74,300 - 166,200 per year
Salary grades: Range of salary grades 6 - 8

Role Responsibilities

Provide technical support for a multi-shift manufacturing plant operation.
Work flexible hours with a rotating schedule to support business processes, including days, nights, and/or weekends.
Support plant business customers across the manufacturing site with IT applications, infrastructure, operating systems, and end-user productivity tools.
Collaborate with Business IT and business owners to help prioritize improvement efforts.
Support Plant Floor Systems and PDO teams by resolving incidents, assisting escalations, and providing hands and feet support to additional global teams when needed (including DBA, Server Operations, Ops Control, and Network Operations).
Focus on application integration and long-term maintenance.
Assist the team lead with assignment management and workload coordination.
Develop, maintain, and share accurate support documentation.

Required Qualifications

Education: Bachelor’s degree in Information Technology, Computer Science, or related, or a combination of education and experience.
Experience: 1+ years of experience in relevant areas.
Experience with Office automation, Windows, PCs, and printers.
Experience with server administration, including Windows or Linux.
Knowledge of Windows Server and Windows Active Directory.
Experience with VM servers.
Familiarity with Cisco routers and switches, including basic troubleshooting and cable installation.

Technical Skills and Technologies

Windows
PCs
Printers
Server administration
Linux
Windows Server
Windows Active Directory
VM servers
Cisco routers
Cisco switches

Benefits

Immediate medical, dental, vision, and prescription drug coverage.
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care, and more.
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more.
Vehicle discount program for employees and family members, including management leases.
Tuition assistance.
Established and active employee resource groups.
Paid time off for individual and team community service.
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day.
Paid time off and the option to purchase additional vacation time.

Additional “Even Better” Qualifications

Strong written and verbal communication skills.
Ability to multi-task and manage multiple tasks.
Ability to work efficiently with diverse, cross-functional teams under stressful circumstances.
Experience in a manufacturing environment.
Experience identifying, investigating, and solving problems without supervision.
Plant floor automation experience, including control systems and PLCs.
Ability to communicate effectively with business users and IT professionals, including globally distributed teams, and adjust communication for different audiences.
Ability to work with all levels of management and diverse work groups.
Motivated self-starter attitude.

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3d ago

Technical Support Engineer 2 - AI Networking

Dell Technologies Round Rock, TX

Round Rock, TX

3d ago

$74k - $96k/yr Full time Bgp Cloud Platforms Evpn

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Job Description

Dell Technologies’ Solutions Support (Service team) is seeking a Technical Support Engineer 2 to support Dell & Nvidia AI Networking in Round Rock, TX (onsite) and Oklahoma City, OK. In this role, you will help resolve AI Networking solution issues for enterprise customers while contributing to the hardware and software quality of Dell & Nvidia AI Networking products.

You will own customer-reported incidents from initial intake through resolution, coordinate with internal engineering and support teams, and maintain clear technical documentation and customer updates during the full issue lifecycle.

Role Summary

Support and troubleshoot AI Networking solutions as part of a team responsible for enterprise customer outcomes.
Resolve issues in enterprise infrastructures including Cloud, Datacenter, and Edge Networking, across both traditional networking and Open Networking.
Collaborate on adjoining lines of business such as Compute and Storage when related to reported networking issues.
Contribute to HW and SW quality by reporting bugs and issues to backline and product quality teams.

Responsibilities

Own enterprise customer-reported issues received from multiple intake models, working with customers and internal stakeholders until resolution to the customer’s satisfaction.
Document relevant technical information across the entire lifecycle and provide timely progress communication to the customer.
Coordinate internal stakeholders during resolution, including Engineering, Backline Teams, and Other LoBs.
Drive operational excellence by following required processes and using relevant tools and guidelines, supporting quality closures, and maintaining a high standard of customer respect.
Support continuous improvement through Training/Mentoring, Knowledge Sharing, and other activities such as Projects and Tasks as applicable.
Report bugs and issues to backline teams to help improve Dell & Nvidia AI Networking product quality.

Required Qualifications

3-5 years of experience integrating and troubleshooting a broad range of technologies, including Servers, Storage, and Networking in a datacenter environment.
Extensive knowledge of Networking AI Solutions for Datacenter and Edge, including cloud computing concepts, Open Networking, SD-WAN concepts, and Linux fundamentals.
Expertise in core networking technologies: Layer-2 Fundamentals, Spanning Tree, Port Channels, AAA, Layer-3 Concepts, and Routing Protocols.
Familiarity with advanced and emerging technologies including BGP, VxLAN, and EVPN.
Strong communication skills with analytical and troubleshooting ability, including the capacity to quickly assess priorities during high-pressure situations.
Experience working with highly technical, highly complex enterprise customer environments.

Technologies

Servers, Storage, Networking
Cloud Computing
Open Networking
SD-WAN
Linux
Layer-2 Fundamentals, Spanning Tree, Port Channels
AAA, Layer-3 Concepts, Routing Protocols
BGP, VxLAN, EVPN

Compensation

Annual range: $74,205 - $96,030

Desirable Qualifications

CCNP/CCIE, CCDP/CCDE, JNCP/JNCIE, or Dell Proven professional certifications
RHCE, RHA, BCNP/BCFP, CWNP/ACMP/ACMX/ACDX/CWNE, VCP/VCAP, MCSE/MSM, and AWS or Microsoft Azure cloud related technological certifications

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3d ago

Service Desk Engineer III - Metro

YMCA of Greater Long Beach Long Beach, CA

Long Beach, CA

3d ago

$27 - $39/hr Full time Senior Application Support Customer Support

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Job Description

Service Desk Engineer III (Tier 3) will deliver expert troubleshooting for complex IT issues and requests for YMCA staff in Long Beach, CA.

Responsibilities

Provide excellent customer service and communicate clearly with both technical and non-technical users and staff.
Follow established support processes and support guidelines.
Deliver Tier 3 support for complex issues involving hardware, software applications, network services, and security-related requests.
Log, diagnose, repair, resolve, and communicate reported problems to the end user, client, or department.
Diagnose and resolve advanced technical issues; escalate requests beyond assigned capability or authority.
Mentor lower-level technical staff to strengthen advanced troubleshooting and independent problem resolution.
Document learned processes and technical solutions in the knowledge base for end users and IT staff.
Maintain complete ticket documentation by accurately recording work performed on requests, issues, and tasks.
Support service-level targets and goals for customer satisfaction, documentation quality, ticket quality, and resolution.
Acquire and maintain technical skills needed to support the YMCA technology environment.
Perform other duties as assigned.

Requirements

3+ years of experience in an advanced service desk, systems support, or network support role.
Bachelor’s degree in Information Systems, Security, or a related field (preferred).
Nonprofit or YMCA experience (preferred).
Advanced networking and security troubleshooting experience, including:
- DHCP
- DNS
- VLANs
- Spanning tree
- QoS
- High-availability and stacked devices
- Wireless networks
- Firewalls/gateways
- LAN and bandwidth issues
Advanced Microsoft 365 administration and security/compliance experience, including:
- Transport rules
- Environment setup and configuration
- Audit and analysis
- PowerShell queries
Backup and disaster recovery knowledge with the ability to respond to and resolve DR scenarios.
Strong communication and execution skills, including written and verbal communication, analytical problem-solving, project management, vendor escalation, training, and change-management.
Ability to work independently, manage multiple priorities, remain effective under pressure, and maintain a service-oriented approach.
Preferred certifications include: CompTIA A+, CompTIA Network+, Microsoft 365 Certified: Administrator Expert, and ITIL Foundations.
Criminal clearance as required by the YMCA, including fingerprints and background clearance.
Complete required new employee orientation and child abuse prevention training.

Technologies

Microsoft 365
PowerShell
DHCP
DNS
VLANs
Spanning tree
QoS
Wireless networks
Firewalls/gateways
LAN and bandwidth issues
Transport rules

Benefits

Health insurance
Paid time off
Vision insurance

Leadership Competencies

Mission Advancement: Accepts and demonstrates the Y’s values; desires to serve others and fulfill community needs; recruits volunteers and builds supportive working relationships; supports fundraising.
Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions; builds rapport and relates well to others; seeks first to understand; stays calm in challenging situations; listens for understanding and meaning; speaks and writes effectively; takes initiative to assist in developing others.
Operational Effectiveness: Makes sound judgments; transfers learning across situations; embraces new approaches to create a better member experience; establishes goals, clarifies tasks, plans work, and participates in meetings; follows budgeting policies and procedures; reports financial irregularities immediately; strives to meet or exceed goals and deliver a high-value experience.
Personal Growth: Pursues self-development to enhance job performance; openness to change; seeks opportunities in the change process; assesses personal strengths and limitations and how they impact relationships; maintains functional and technical knowledge; uses best practices and stays current with technology skills.

Work Environment & Physical Demands

Environmental factors: Primarily indoor office and YMCA facility environments. On-site role; may require after-hours support in response to technology issues or service needs. Noise level usually moderate.
Physical demands: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Regularly required to use hands to finger, handle, or feel objects, tools, or controls. Frequently required to stoop, bend, kneel, crouch, talk, hear, stand, walk, sit, and reach with hands and arms. Must occasionally lift, push, pull, and/or move up to 30 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision.

Pay & Hours

Pay: $27.07 - $39.23 per hour
Hours: Full Time, non-exempt, on-site

Application Questions

Years of experience in an advanced (Tier 3) service desk, systems support, or network support role?
Describe your advanced networking and security troubleshooting experience (DHCP, DNS, VLANs, firewalls/gateways, wireless, high availability).
Describe your Microsoft 365 administration and security/compliance experience, including PowerShell and backup/disaster recovery.
Do you have nonprofit or YMCA experience? If so, briefly describe your role.

Location

In person: Long Beach, CA

Position Summary

Provides expert-level support for complex technology problems and requests for YMCA staff.
Helps YMCA staff stay productive through fast, efficient, and effective resolution of issues.
Mentors lower-level technical staff to increase their ability to handle advanced support independently.

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24d ago

IT Support Engineer II

Amazon.com Services LLC Garner, NC

Garner, NC

24d ago

$61k - $106k/yr Full time Information Technology (IT) It Support Network

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Job Description

In the role, you will provide onsite IT support for customers across a defined geographical area in Garner, NC. You will support, build, implement, and continually improve technology solutions, while troubleshooting complex issues, coordinating regional projects, and serving as the first escalation point.

Location

Garner, NC (onsite)

Compensation

USD 60,700 - 106,300 per year

Experience and Education

Minimum experience: 3 years
Education: High school or equivalent diploma

Responsibilities

Troubleshoot difficult IT problems, including cases without standard operating procedures.
Plan and coordinate CMs and CM templates.
Collaborate with internal teams or vendors to execute projects that impact multiple locations in the region.
Lead continuous improvement efforts across support and operational processes.
Audit the quality of work performed and provide constructive feedback when needed.
Automate manual tasks by creating and improving small tools that increase team efficiency.
Act as the first point of escalation for IT issues.
Participate in hiring, training, and development of others.
Support customers across multiple buildings in the area, as well as remote customers.
Travel within the local or regional area to support customers.
Perform physical requirements including lifting up to 49 lbs and standing or walking during shifts lasting 12 hours.

Required Qualifications

High school or equivalent diploma
4+ years of IT systems or relevant commercial production environment experience
4+ years of Microsoft administration, Linux administration, or Cisco IOS (CLI) experience
4+ years of troubleshooting in a multi-user, high availability environment
4+ years of networking experience, including DNS, DHCP, SSL, OSI Model, and TCP/IP
4+ years of PC repair, troubleshooting, deployment, and liquidation experience
3+ years of IT client, server, and network service delivery experience
Possess and maintain a current, valid Driver License

Technologies

Microsoft administration
Linux administration
Cisco IOS (CLI)
DNS
DHCP
SSL
OSI Model
TCP/IP

Benefits

Comprehensive healthcare benefits starting on Day 1
Matching 401(k) program
Up to 20 weeks of paid parental leave
Casual dress code at each location (jeans, t-shirts, safety shoes, and at times a neon safety vest)
Sign-on payments and restricted stock units (RSUs)
Health insurance options including medical, dental, vision, prescription, Basic Life & AD&D insurance, Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, and Adoption and Surrogacy Reimbursement coverage
Paid time off

Preferred Qualifications

Bachelor’s degree in Computer Science, Information Technology, or a related field
CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Experience communicating complex ideas to technical and non-technical audiences
Strong verbal and written communication skills
Experience managing multiple projects, prioritizing, planning, and managing time
Strong troubleshooting skills for very complex systems

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1mo ago

Senior Systems Engineer/Architect

McNichols Tampa, FL

Tampa, FL

1mo ago Closed

Full time Senior Active Directory Ansible

This position is no longer accepting applications (closed Sep 20, 2026).

Job Description

McNichols is seeking a Senior Systems Engineer/Architect to strengthen and modernize enterprise infrastructure across compute, storage, and virtualization for a hybrid on-premises and cloud roadmap.

Responsibilities

Design, build, support, and maintain enterprise infrastructure across compute, storage, and virtualization (primarily on-premises with increasing hybrid integration)
Troubleshoot complex system and environment issues; conduct root cause analysis and drive corrective solutions
Collaborate cross-functionally with Network, Security, Applications, and Helpdesk to support stability and high availability
Lead improvements in performance, reliability, automation, and scalability
Provide guidance and mentorship to junior systems administrators and engineers
Plan and execute infrastructure work including upgrades, migrations, and new deployments
Maintain detailed documentation for system configurations, processes, and procedures
Support compliance, security, and patching efforts across enterprise systems
Interface with vendors for hardware/software support and procurement
Assist with budget planning and technology selection for IT initiatives and system lifecycle needs

Requirements

Hands-on experience with Red Hat Enterprise Linux and Red Hat Satellite Server
DevOps and Infrastructure as Code (IAC) experience using Ansible and Git (Bitbucket)
Shell scripting, automation experience, and knowledge of services including SSSD, SELinux, Postfix, and BIND DNS
In-depth knowledge of enterprise storage systems (block, file, object), including provisioning and performance tuning with EverPure and HPE Alletra
Strong virtualization experience using VMware ( Nutanix and Xen Server are a plus)
Experience supporting Windows infrastructure, including Active Directory, DNS, and DHCP
Experience working in or supporting hybrid cloud architecture and hyperscaler solutions such as AWS
Ability to prioritize tasks in a team-oriented environment and work independently when needed
Ability to travel to local data centers and respond to urgent system issues as needed

Technologies

Red Hat Enterprise Linux, Red Hat Satellite Server
DevOps, Infrastructure as Code (IAC), Ansible, Git, Bitbucket
Shell scripting; SSSD; SELinux; Postfix; BIND DNS
EverPure; HPE Alletra; block, file, object storage
VMware; Nutanix; Xen Server
Windows; Active Directory; DNS; DHCP
AWS; Hybrid cloud architecture
Veeam; Python; PowerShell
Citrix CVAD; Microsoft 365; Azure AD; Azure; cloud services

Preferred Skills

Familiarity with backup/recovery systems (Veeam) and disaster recovery planning
Experience with scripting languages such as Python or PowerShell
Experience with Citrix CVAD
Exposure to Microsoft 365, Azure AD, AWS, and other cloud services is a plus